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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 4.2
edited by Christine Sklareski
on 2025/06/05 11:19
Change comment: There is no comment for this version
To version 2.26
edited by Christine Sklareski
on 2025/06/04 16:24
Change comment: There is no comment for this version

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8 -Wave is a mobile app for use by those staff who are issued EASD Apple iOS devices for incoming and outgoing call capability. The mobile app also provides access to district contacts list.
8 +Wave is a mobile app for Apple iOS that provides incoming and outgoing call capability, as well as access to district contacts list.
9 9  
10 10  
11 11  [[image:wave-icon.png||alt="Grandstream Wave for Mobile app icon" data-xwiki-image-style-border="true" height="197" width="197"]]
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20 20  )))
21 21  )))
22 22  
23 -Most of the screenshots on the Grandstream page are attributed to the [[Grandstream Wave Mobile App User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/Wave_Mobile_App_User_Guide.pdf||rel=" noopener noreferrer" target="_blank"]].
24 -
25 25  ----
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38 38  ** URL
39 39  ** Username: your phone extension
40 40  ** Password
41 -
42 -* **To log out of the Wave for Mobile app:**
43 -** Tap the **Chat** icon at the lower left
44 -** Tap the **User icon** at the top left
45 -** Tap **Log out** at the bottom of the menu
46 46  )))
47 47  
48 48  
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102 102  ** Initiate a conference call
103 103  ** Transfer a call (blind or attended)
104 104  
98 +
105 105  * **Call Flip Function:**
106 106  ** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
107 107  *** On the alternate device, tap the green notification and then tap or click **Switch.**
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127 127  = Call History =
128 128  
129 129  
130 -* To see the call history of all incoming and outgoing calls:
131 -** Tap **Calls**
132 -** The call history is displayed behind the dial pad
133 -** To hide the dial pad, swipe down on the list of calls
134 -** To initiate a call to a number in the history, tap the the number and two options display:
135 -*** Call button dials the number
136 -*** Dial pad allows you to then tap the video button for videos calls
124 +* To see the call history, tap **Calls**
125 +* Call history displays all incoming and outgoing calls
126 +* To hide the dial pad, swipe down on the list of calls
127 +* Tapping a number and then the Call button will initiate a call to that number
137 137  )))
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139 139  
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151 151  (((
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153 153  (((
154 -= Find and Save Contacts =
145 += M =
155 155  
156 -* **To make calls to EASD contacts**:
157 -** Tap **Contacts** in the bottom menu
158 -** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
159 -** Tap on the user you'd like to call
160 -** Tap the **Call** button to initiate a call.
161 -
162 -* **To save a contact to Favorites for quick calling:**
163 -** Tap **Contacts** in the bottom menu
164 -** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
165 -** Tap on the user you'd like to call
166 -** Tap the **Star** button in the top right corner to add the contact to Favorites.
167 -** Click the Star button again to remove the contact from favorites.
147 +* Tap
168 168  )))
169 169  
170 170  
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171 171  
172 172  (% class="col-xs-12 col-sm-4" %)
173 173  (((
174 -[[Find Contacts and save as favorites.>>image:Wave-ContactsScreen.png||alt="Wave Mobile- Find Contacts and save as favorites." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
154 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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176 176  )))
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184 184  (((
185 -= Account Status and Working Status =
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186 186  
187 -
188 -Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the** **Settings module.
189 -
190 -* **Account Status**:
191 -** Tap **Chats**
192 -** Tap the **User icon**
193 -** Tap the **Account Status** below the account name and extension
194 -*** **Online**: This is the default setting. New calls will prompt users.
195 -*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
196 -*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
197 -*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
198 -*** **Offline**: The account will show as offline, but the user can still send and receive calls and messages normally.
199 -
200 -* **Working Status:**
201 -** Users can change their** **working status to select one of the following (the working status will be displayed in the contacts book):
202 -*** Meeting in progress
203 -*** On a business trip
204 -*** Working remotely
205 -*** Sick leave
206 -*** On leave
207 -*** None
208 -*** Custom
209 -
210 -
167 +* Tap
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215 215  (% class="col-xs-12 col-sm-4" %)
216 216  (((
217 -[[Account status menu>>image:Wave-workingstatus.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
218 -
219 -[[Working status menu>>image:Wave-meetingnow.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
174 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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221 221  )))
Wave-ContactsScreen.png
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