Changes for page Troubleshooting Common Chromebook Problems

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3	3	=== **Chromebook runs very slowly** ===
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5		-1. ** **Press and Hold the Power button.
6		-1. The screen dims, and a pop-up appears. Select "Shut down" to Power off.
7		-1. ** **Press the Power button to turn it back on.
	5	+**Step 1: **Press and Hold the Power button
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	7	+**Step 2: **The screen dims, and a pop-up appears. Select "Shut down" to Power off.
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	9	+**Step 3: **Press the Power button to turn it back on.
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9	9	If that doesn't work, check for a system update. It will ask you to restart to complete the update.
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11		-1. ** **Select the system clock.
12		-1. Select the Gear icon located at the bottom. This will take you to the settings.
13		-1. ** **Either scroll down on the left and select "About ChromeOS" or enter "Update" in the search bar.
14		-1. Select "Check for updates". This checks for the latest ChromeOS version and installs any updates.
15		-1. Once the update is completed, select the Restart button to complete.
	14	+**Step 1: **Select the system clock
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	16	+**Step 2: **Select the Gear icon located at the bottom. This will take you to the settings.
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	18	+**Step 3: **Either scroll down on the left and select "About ChromeOS" or enter "Update" in the search bar.
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	20	+**Step 4: **Select "Check for updates". This checks for the latest ChromeOS version and installs any updates.
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	22	+**Step 5: **Once the update is completed, select the Restart button to complete.
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18	18	=== **"ChromeOS is missing or damaged" Message** ===
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20		-Please create a [[Support Ticket >>https://etownschools.incidentiq.com/]] and the Technology team will gladly assist you.
	27	+Please create a [[Support Ticket >>https://etownschools.incidentiq.com/]]