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Troubleshooting Common Chromebook Problems

Version 1.3 by tahje_wade on 2025/01/14 21:28

Chromebook's issues are relatively simple to overcome. This guide will assist you with some of the most common issues found in daily Chromebook users. 

Chromebook runs very slowly

  1.  Press and Hold the Power button.
  2. The screen dims, and a pop-up appears. Select "Shut down" to Power off.
  3.  Press the Power button to turn it back on.

If that doesn't work, check for a system update. It will ask you to restart to complete the update.

  1.  Select the system clock.
  2.  Select the Gear icon located at the bottom. This will take you to the settings.
  3.  Either scroll down on the left and select "About ChromeOS" or enter "Update" in the search bar.
  4.  Select "Check for updates". This checks for the latest ChromeOS version and installs any updates.
  5.  Once the update is completed, select the Restart button to complete. 

"ChromeOS is missing or damaged" Message

Please create a Support Ticket   and the Technology team will gladly assist you.