Changes for page Troubleshooting Common Chromebook Problems
Last modified by tahje_wade on 2025/01/15 13:06
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... ... @@ -2,26 +2,19 @@ 2 2 3 3 === **Chromebook runs very slowly** === 4 4 5 -**Step 1: **Press and Hold the Power button 5 +1. ** **Press and Hold the Power button. 6 +1. The screen dims, and a pop-up appears. Select "Shut down" to Power off. 7 +1. ** **Press the Power button to turn it back on. 6 6 7 -**Step 2: **The screen dims, and a pop-up appears. Select "Shut down" to Power off. 8 - 9 -**Step 3: **Press the Power button to turn it back on. 10 - 11 - 12 12 If that doesn't work, check for a system update. It will ask you to restart to complete the update. 13 13 14 -**Step 1: **Select the system clock 11 +1. ** **Select the system clock. 12 +1. Select the Gear icon located at the bottom. This will take you to the settings. 13 +1. ** **Either scroll down on the left and select "About ChromeOS" or enter "Update" in the search bar. 14 +1. Select "Check for updates". This checks for the latest ChromeOS version and installs any updates. 15 +1. Once the update is completed, select the Restart button to complete. 15 15 16 -**Step 2: **Select the Gear icon located at the bottom. This will take you to the settings. 17 17 18 -**Step 3: **Either scroll down on the left and select "About ChromeOS" or enter "Update" in the search bar. 19 - 20 -**Step 4: **Select "Check for updates". This checks for the latest ChromeOS version and installs any updates. 21 - 22 -**Step 5: **Once the update is completed, select the Restart button to complete. 23 - 24 - 25 25 === **"ChromeOS is missing or damaged" Message** === 26 26 27 -Please submit a20 +Please create a [[Support Ticket >>https://etownschools.incidentiq.com/]] and the Technology team will gladly assist you.