Changes for page Using IncidentIQ for Tech, Facilities and Room Reservations
Last modified by Christine Sklareski on 2025/03/03 15:59
From version 5.11
edited by Christine Sklareski
on 2025/03/03 15:32
on 2025/03/03 15:32
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To version 7.1
edited by Christine Sklareski
on 2025/03/03 15:52
on 2025/03/03 15:52
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... ... @@ -171,7 +171,7 @@ 171 171 ((( 172 172 (% class="col-xs-12 col-sm-8" %) 173 173 ((( 174 -= Event Reservations = 174 +== Event Reservations == 175 175 176 176 177 177 Enter the following information needed to reserve a room in EASD as shown in Figure 7: ... ... @@ -220,4 +220,97 @@ 220 220 ))) 221 221 222 222 223 +---- 224 + 225 +(% class="row" %) 226 +((( 227 +(% class="col-xs-12 col-sm-8" %) 228 +((( 229 +(% class="wikigeneratedid" id="HSection3" %) 223 223 231 + 232 +(% style="line-height:1.8" %) 233 +**If you previously selected a date/time**: confirm the date/time on the calendar. 234 + 235 +**If you did not select a date/time on the previous screen**: The calendar for that room will appear starting at the current date. Arrow through to find available dates. Click directly on the calendar to select a time. 236 + 237 +Click **Continue**. 238 + 239 +{{info}} 240 +**Editing the time:** Click and drag the event to start at a different time (in 5 minute increments) or drag the top and/or bottom edge of the box to extend the time earlier or later. 241 +{{/info}} 242 + 243 + 244 + 245 +))) 246 + 247 + 248 + 249 +(% class="col-xs-12 col-sm-4" %) 250 +((( 251 +[[Figure 9. Select a date and time and click Continue.>>image:Select-Time.png||alt="Select a date and time" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="225" width="361"]] 252 +))) 253 +))) 254 + 255 + 256 +---- 257 + 258 +(% class="row" %) 259 +((( 260 +(% class="col-xs-12 col-sm-8" %) 261 +((( 262 +(% class="wikigeneratedid" id="HSection3" %) 263 + 264 + 265 +* Add a **Description** 266 +* Add **Attachments** (such as images showing room layouts) 267 +* **Additional Details request** (as shown in Figure 10): Select any Technology services from the drop-down menu. Describe Facilities/Custodial services needed and whether Door Access will be required. 268 +* Ignore organization information. 269 +* Scroll down to click **Submit** 270 + 271 +{{info}} 272 +* Once your room reservation has been submitted, the date/time and room are placed on hold. An Event admin will review the request and approve it. 273 +* An approved event notifies Technology and Facilities of the event. 274 +* You will find your event request on your iiQ Dashboard, under **My Events**. 275 +{{/info}} 276 + 277 + 278 +))) 279 + 280 + 281 + 282 +(% class="col-xs-12 col-sm-4" %) 283 +((( 284 +[[Figure 10. Describe the event and request technology and/or facilities support.>>image:Describe_Event_Request_AdditionalServices.png||alt="Describe event and request tech or facilities services." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="262" width="365"]] 285 +))) 286 +))) 287 + 288 + 289 +---- 290 + 291 +(% class="row" %) 292 +((( 293 +(% class="col-xs-12 col-sm-8" %) 294 +((( 295 +(% class="wikigeneratedid" id="HSection3" %) 296 + 297 + 298 +(% style="line-height:1.2" %) 299 +Below is a sample of the email notification that is sent when a room reservation ticket is submitted. Note that the sender is **EASD Help Desk** and the email address includes “**etownschools.incidentiq.com**”. 300 + 301 +Click **View ticket details** to open IncidentIQ or reply through the email to add a note to the ticket. 302 + 303 + 304 + 305 +))) 306 + 307 + 308 + 309 +(% class="col-xs-12 col-sm-4" %) 310 +((( 311 +[[Figure 11. Email notification comes from EASD Help Desk.>>image:Event-EmailNotification.png||alt="Screenshot of the room reservation email notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="251" width="360"]] 312 +))) 313 +))) 314 + 315 + 316 +
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