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Last modified by Christine Sklareski on 2025/03/03 15:59
From version 4.2
edited by Christine Sklareski
on 2025/03/03 15:03
Change comment: There is no comment for this version
To version 5.4
edited by Christine Sklareski
on 2025/03/03 15:16
Change comment: There is no comment for this version

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123 123  (((
124 124  (% class="col-xs-12 col-sm-8" %)
125 125  (((
126 -= Facilities Ticket =
126 +== Facilities Ticket ==
127 127  
128 128  
129 -Content 3
129 +To submit a **Facilities** ticket, select a category and then sub-category describing the issue or search in the provided field.  Choose **Other** **Requests** if the categories don’t apply.
130 130  )))
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132 132  
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133 133  
134 134  (% class="col-xs-12 col-sm-4" %)
135 135  (((
136 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
136 +[[Figure 5. Select an IncidentIQ Facilities sub-category or search in the search box.>>image:Facilities-category.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="198" width="375"]]
137 137  )))
138 138  )))
139 139  
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144 144  (((
145 145  (% class="col-xs-12 col-sm-8" %)
146 146  (((
147 +(% class="wikigeneratedid" id="HSection3" %)
148 +
149 +
150 +(% style="line-height:1.2" %)
151 +Describe the issue and any troubleshooting steps that you’ve taken in the field provided as shown in Figure 6. Next, add a location, enter additional users and attach files, if needed.
152 +
153 +Once the ticket is submitted, an alert will appear at the top of the screen showing that the ticket was successfully submitted and an email notification will be sent to the district email account(s) associated with the ticket.
154 +
155 +
156 +
157 +)))
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161 +(% class="col-xs-12 col-sm-4" %)
162 +(((
163 +[[Figure 6. Describe the issue and enter required information before submitting the ticket.>>image:FAcilities-tix.png||alt="Fill in fields to submit a Facilities ticket." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
164 +)))
165 +)))
166 +
167 +
168 +----
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170 +(% class="row" %)
171 +(((
172 +(% class="col-xs-12 col-sm-8" %)
173 +(((
147 147  = Section 3 =
148 148  
149 149  
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159 159  )))
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161 161  
189 +----
162 162  
191 +(% class="row" %)
192 +(((
193 +(% class="col-xs-12 col-sm-8" %)
194 +(((
195 += Section 3 =
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197 +
198 +Content 3
199 +)))
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203 +(% class="col-xs-12 col-sm-4" %)
204 +(((
205 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
206 +)))
207 +)))
208 +
209 +
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FAcilities-tix.png
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1 +XWiki.christine_sklareskietownschoolsorg
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