Wiki source code of Community Portal for Parents
Last modified by christine_sklareski on 2025/01/22 10:17
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1 | == **How Do I Receive Email Notifications for Community Portal Changes?** == | ||
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3 | * ((( | ||
4 | [[Set up email notifications>>https://drive.google.com/file/d/1VQ09LDTlAO3GvXgMjtzhzBZHfjw7INlz/view?scrlybrkr=f4522331||rel=" noopener noreferrer" target="_blank"]] within your Community Portal account to be notified when your child’s teacher or their building administration posts updates and announcements in the Community Portal. | ||
5 | ))) | ||
6 | * Please note: Email notifications will prompt you to log in to the Community Portal to view the newly added updates and announcements. | ||
7 | |||
8 | ---- | ||
9 | |||
10 | == **First Time Parent Account Request?** == | ||
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12 | In order to set up an account for access to the Community Portal, you must: | ||
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14 | 1. Have an active email address | ||
15 | 1. Complete the online [[Community Portal Application and Acceptable Use Policy Form>>https://sapphire.etownschools.org/CommunityWebPortal/_auth/index.cfm/district-check||rel=" noopener noreferrer" target="_blank"]] | ||
16 | 1. Enter the required keyword where prompted | ||
17 | 1*. Elizabethtown Area School District's **KEYWORD: easdbears** | ||
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20 | Once you complete the registration form, you will receive two email confirmations: | ||
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22 | ==== First Email: ==== | ||
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24 | * Will be received immediately upon submission | ||
25 | * Will confirm the information that you provided on the registration form | ||
26 | * Store the registration receipt in a safe place for future reference | ||
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28 | ==== Second Email: ==== | ||
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30 | * Will be sent once the district verifies the information you provided and approves the application, usually within two (2) business days of receipt of registration | ||
31 | * If you do not receive an email within two (2) business days, please contact the building or guidance secretary from the list of contacts below | ||
32 | * Once the registration process is all complete, you will have access to the Community Portal section of our Student Information System | ||
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34 | ---- | ||
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36 | == **Need Help?** == | ||
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38 | For Community Portal inquiries, open a support ticket through a [[guest account in IncidentIQ>>https://etownschools.incidentiq.com/guest/27BN4WAB/request-support||rel=" noopener noreferrer" target="_blank"]]. When creating a guest ticket for support, please include your name and email address, your child's name and grade, and your question or issue. | ||
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40 | ---- | ||
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42 | == **Tip Sheets** == | ||
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44 | * ((( | ||
45 | [[Community Portal User Guide>>https://drive.google.com/file/d/1fm1VWOV6jSpFZRTCWDNY98T6UnVcjKeE/view?scrlybrkr=f4522331||rel=" noopener noreferrer" target="_blank"]] | ||
46 | ))) | ||
47 | * [[Creating a Community Portal Account>>https://drive.google.com/file/d/1EjQBJOK8rVuVvgQEAAaMPAC8OJKZtpl8/view||rel=" noopener noreferrer" target="_blank"]] | ||
48 | * [[Request to Add Students>>https://drive.google.com/file/d/1vQ-qXqe4R7IUFkeZ2KvplCcdIQLU7ZhD/view||rel=" noopener noreferrer" target="_blank"]] | ||
49 | * [[Setting Up Community Portal Email Notifications>>https://drive.google.com/file/d/1VQ09LDTlAO3GvXgMjtzhzBZHfjw7INlz/view||rel=" noopener noreferrer" target="_blank"]] | ||
50 | * [[Change Student Data>>https://drive.google.com/file/d/1mtfwTnJBEGboUTJOjMZNZlu2yMSXO4Db/view||rel=" noopener noreferrer" target="_blank"]] |