Wiki source code of Community Portal for Parents
Version 1.1 by christine_sklareski on 2025/01/09 15:45
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| author | version | line-number | content |
|---|---|---|---|
| 1 | == **How Do I Receive Email Notifications for Community Portal Changes?** == | ||
| 2 | |||
| 3 | * ((( | ||
| 4 | [[Set up email notifications>>https://drive.google.com/file/d/1VQ09LDTlAO3GvXgMjtzhzBZHfjw7INlz/view?scrlybrkr=f4522331||rel=" noopener noreferrer" target="_blank"]] within your Community Portal account to be notified when your child’s teacher or their building administration posts updates and announcements in the Community Portal. | ||
| 5 | ))) | ||
| 6 | * Please note: Email notifications will prompt you to log in to the Community Portal to view the newly added updates and announcements. | ||
| 7 | |||
| 8 | ---- | ||
| 9 | |||
| 10 | == **First Time Parent Account Request?** == | ||
| 11 | |||
| 12 | In order to set up an account for access to the Community Portal, you must: | ||
| 13 | |||
| 14 | 1. Have an active email address | ||
| 15 | 1. Complete the online [[Community Portal Application and Acceptable Use Policy Form>>https://sapphire.etownschools.org/CommunityWebPortal/_auth/index.cfm/district-check||rel=" noopener noreferrer" target="_blank"]] | ||
| 16 | 1. Enter the required keyword where prompted | ||
| 17 | 1. Elizabethtown Area School District's **KEYWORD: easdbears** | ||
| 18 | |||
| 19 | |||
| 20 | Once you complete the registration form, you will receive two email confirmations: | ||
| 21 | |||
| 22 | ==== ==== | ||
| 23 | |||
| 24 | ==== First Email: ==== | ||
| 25 | |||
| 26 | * Will be received immediately upon submission | ||
| 27 | * Will confirm the information that you provided on the registration form | ||
| 28 | * Store the registration receipt in a safe place for future reference | ||
| 29 | |||
| 30 | ==== Second Email: ==== | ||
| 31 | |||
| 32 | * Will be sent once the district verifies the information you provided and approves the application, usually within two (2) business days of receipt of registration | ||
| 33 | * If you do not receive an email within two (2) business days, please contact the building or guidance secretary from the list of contacts below | ||
| 34 | * Once the registration process is all complete, you will have access to the Community Portal section of our Student Information System | ||
| 35 | |||
| 36 | ---- | ||
| 37 | |||
| 38 | == **Need Help?** == | ||
| 39 | |||
| 40 | For Community Portal inquiries, open a support ticket through a [[guest account in IncidentIQ>>https://etownschools.incidentiq.com/guest/27BN4WAB/request-support||rel=" noopener noreferrer" target="_blank"]]. When creating a guest ticket for support, please include your name and email address, your child's name and grade, and your question or issue. | ||
| 41 | |||
| 42 | ---- | ||
| 43 | |||
| 44 | == **Tip Sheets** == | ||
| 45 | |||
| 46 | * ((( | ||
| 47 | [[Community Portal User Guide>>url:https://drive.google.com/file/d/1fm1VWOV6jSpFZRTCWDNY98T6UnVcjKeE/view?scrlybrkr=f4522331]] | ||
| 48 | ))) | ||
| 49 | * [[Creating a Community Portal Account>>url:https://drive.google.com/file/d/1EjQBJOK8rVuVvgQEAAaMPAC8OJKZtpl8/view]] | ||
| 50 | * [[Request to Add Students>>url:https://drive.google.com/file/d/1vQ-qXqe4R7IUFkeZ2KvplCcdIQLU7ZhD/view]] | ||
| 51 | * [[Setting Up Community Portal Email Notifications>>url:https://drive.google.com/file/d/1VQ09LDTlAO3GvXgMjtzhzBZHfjw7INlz/view]] | ||
| 52 | * [[Change Student Data>>url:https://drive.google.com/file/d/1mtfwTnJBEGboUTJOjMZNZlu2yMSXO4Db/view]] |