Last modified by Christine Sklareski on 2025/03/05 15:00

From version 7.1
edited by Christine Sklareski
on 2025/03/05 14:49
Change comment: There is no comment for this version
To version 8.1
edited by Christine Sklareski
on 2025/03/05 14:50
Change comment: There is no comment for this version

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22 22  == Instructional Material: ==
23 23  
24 24  * (((
25 -== [[Tipsheet>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Using%20IncidentIQ%20for%20Tech%2C%20Facilities%20and%20Room%20Reservations/||style="background-color: rgb(255, 255, 255); font-size: 14px;" target="_blank"]](% style="font-size:14px" %): shows how to create a new ticket and shows a sample new ticket email notification.(%%) ==
25 +(% class="wikigeneratedid" id="HTipsheet:showshowtocreateanewticketandshowsasamplenewticketemailnotification." %)
26 +[[Tipsheet>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Using%20IncidentIQ%20for%20Tech%2C%20Facilities%20and%20Room%20Reservations/||style="background-color: rgb(255, 255, 255); font-size: 14px;" target="_blank"]](% style="font-size:14px" %): shows how to create a new ticket and shows a sample new ticket email notification.
26 26  )))
27 27  * (((
28 28  [[Tipsheet 2>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Reply_Ticket-Add_Attachment/||target="_blank"]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians