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Last modified by Christine Sklareski on 2025/03/05 15:00
From version 6.1
edited by Christine Sklareski
on 2025/03/05 14:49
Change comment: There is no comment for this version
To version 7.1
edited by Christine Sklareski
on 2025/03/05 14:49
Change comment: There is no comment for this version

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4 4  (((
5 5  (% class="col-xs-12 col-sm-8" %)
6 6  (((
7 -== [[**IncidentIQ**>>url:http://support.etownschools.org]] ==
7 +== [[IncidentIQ>>url:http://support.etownschools.org]] ==
8 8  
9 9  
10 10  Staff and students should now use Incident IQ for technology support. Click the **Login with Google** link and enter a district email address if prompted.
... ... @@ -27,7 +27,7 @@
27 27  * (((
28 28  [[Tipsheet 2>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Reply_Ticket-Add_Attachment/||target="_blank"]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
29 29  )))
30 -* [[Tutorial>>url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel=" noopener noreferrer" target="_blank"]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
30 +* [[Tutorial>>url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
31 31  
32 32  For immediate emergency support, please contact the Technology Help Desk at district phone extension 11199.
33 33  )))