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Changes for page Damage and Repair Center

Last modified by Christine Sklareski on 2025/03/06 15:13
From version 4.1
edited by Christine Sklareski
on 2025/03/06 15:05
Change comment: There is no comment for this version
To version 2.3
edited by Christine Sklareski
on 2025/03/06 14:57
Change comment: There is no comment for this version

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8 8  All repairs and support should be provided by members of the EASD Technology Support team. Chromebooks requiring service should never be taken to anyone outside of the Elizabethtown Area School District.
9 9  {{/info}}
10 10  
11 -= Technology Repair =
12 12  
13 -* Complete a Technology Support ticket via [[IncidentIQ>>http://support.etownschools.org]]
14 -* Students log in to IncidentIQ using their EASD District username and password
15 -* After submitting a support ticket, Chromebooks needing repair should be dropped off at the Tech Office located in:
16 -** The IMC at the High School and Middle School
17 -** The main hallway at Bear Creek
18 -** The building offices at Bainbridge and East High
19 -* Should the repair take longer than a few minutes, a loaner Chromebook will be provided for the student's use
20 -* If the damage results in some type of fee, the resulting fee will be billed to the parent or guarding.
12 +== Damage/Replacement Fee structure: ==
21 21  
22 -----
14 +Loss or theft of device or damage due to negligence, intentional abuse, or failure to follow the [[Use and Care>>url:https://drive.google.com/file/d/1P_CvrGnPQWnV6BrsTqNhLcItqOeHicsI/view?usp=drive_link||rel="noopener noreferrer" target="_blank"]] guidelines in the Chromebook Distribution Packet: the cost of repair or replacement of the device not to exceed $240.
23 23  
24 -= Damage/Replacement Fee structure: =
25 -
26 -Loss or theft of device or damage due to negligence, intentional abuse, or failure to follow the [[Use and Care>>doc:Main.Technology in EASD.Chromebook Center 2.Chromebook Basics.WebHome||rel="noopener noreferrer" target="_blank"]] guidelines in the Chromebook Distribution Packet: the cost of repair or replacement of the device not to exceed $240.
27 -
28 28  Please note, students may be subject to loss of privilege, disciplinary action, legal action, and/or be financially responsible for the replacement cost of the Chromebook in the event of intentional damage and/or violation of policies and guidelines as outlined in this document and in EASD Policies #224 Care of School Property and #815 Acceptable Use of Internet, Computers, and Network Resources.
29 29  
30 30  ----