Wiki source code of Grandstream Wave App
Version 6.17 by Christine Sklareski on 2025/06/03 12:03
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8 | Wave Desktop is a user-friendly app that lets teachers, office staff and administrators easily make calls from their computers anywhere in their classroom or office without needing to be tied to a physical desk phone. The calls can be heard through computer's built-in speakers. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing. | ||
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15 | {{box title="**Contents**"}} | ||
16 | {{toc/}} | ||
17 | {{/box}} | ||
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29 | = Installing the Wave app and Logging in = | ||
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32 | * Install the Wave app through the Manager app (found in the Applications folder) | ||
33 | * Submit a ticket through [[IncidentIQ>>http://support.etownschools.org]] requesting access to the Wave app. | ||
34 | * Move the Wave app to the dock. Launch the Wave app and use the credentials provided by Technology Services to login. | ||
35 | ** URL | ||
36 | ** Username: your phone extension | ||
37 | ** Password | ||
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44 | [[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]] | ||
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46 | [[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]] | ||
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56 | = Making and Answering Calls = | ||
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59 | * **Make a Call**: | ||
60 | ** Click on Calls | ||
61 | ** Enter the phone number to call (add "9" for external calls) | ||
62 | ** Click the green Call button or blue Video call button | ||
63 | |||
64 | * **Answer a Call**: | ||
65 | ** When a call is coming in to your phone extension, a call notification will appear at the top right corner of your computer desktop | ||
66 | ** Click the Green button to accept the call or click the Red button to reject the call. | ||
67 | ** When the call is answered, click the Red button to hang up. | ||
68 | ** If you reject the call in the wave app, the physical phone will continue to ring until it is picked up by voicemail. | ||
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75 | [[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]] | ||
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77 | [[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]] | ||
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88 | = Call History = | ||
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91 | Content 3 | ||
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98 | [[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
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109 | = Finding and Saving Contacts = | ||
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112 | Content 3 | ||
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119 | [[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
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131 | = Status = | ||
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134 | Content 3 | ||
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141 | [[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
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