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Wiki source code of Grandstream Wave App

Version 6.15 by Christine Sklareski on 2025/06/03 11:59
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8 Wave Desktop is a user-friendly app that lets teachers, office staff and administrators easily make calls from their computers anywhere in their classroom or office without needing to be tied to a physical desk phone. The calls can be heard through computer's built-in speakers. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
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15 {{box title="**Contents**"}}
16 {{toc/}}
17 {{/box}}
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29 = Installing the Wave app and Logging in =
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32 * Install the Wave app through the Manager app (found in the Applications folder)
33 * Submit a ticket through [[IncidentIQ>>http://support.etownschools.org]] requesting access to the Wave app.
34 * Move the Wave app to the dock. Launch the Wave app and use the credentials provided by Technology Services to login.
35 ** URL
36 ** Username: your phone extension
37 ** Password
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44 [[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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46 [[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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56 = Making and Answering Calls =
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59 * Make a Call:
60 ** Click on Calls
61 ** Enter the phone number to call (add "9" for external calls)
62 ** Click the green Call button or blue Video call button
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64 * Answer a Call:
65 ** When a call is coming in to your phone extension, a call notification will appear at the top right corner of your computer desktop
66 **
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73 [[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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75 [[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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86 = Call History =
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89 Content 3
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96 [[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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107 = Finding and Saving Contacts =
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110 Content 3
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117 [[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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129 = Status =
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132 Content 3
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139 [[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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