Wave Desktop is a user-friendly app that lets teachers, office staff and administrators easily make calls from their computers anywhere in their classroom or office without needing to be tied to a physical desk phone. The calls can be heard through computer's built-in speakers. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.

Installing the Wave app and Logging in

• Install the Wave app through the Manager app (found in the Applications folder)
• Submit a ticket through IncidentIQ requesting access to the Wave app.
• Move the Wave app to the dock. Launch the Wave app and use the credentials provided by Technology Services to login.
  • URL
  • Username: your phone extension
  • Password

Making and Answering Calls

• Make a Call:
  • Click on Calls 
  • Enter the phone number to call (add "9" for external calls)
  • Click the green Call button

• Answer a Call:
  •  

Call History

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Finding and Saving Contacts

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Status

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