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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 9.9
edited by Christine Sklareski
on 2025/06/03 16:21
Change comment: There is no comment for this version
To version 10.2
edited by Christine Sklareski
on 2025/06/05 10:46
Change comment: There is no comment for this version

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1 -Grandstream Wave App
1 +Grandstream Wave Desktop App
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6 6  
7 7  
8 8  Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave app simulates being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
9 +
10 +{{info}}
11 +Please Note: It is recommended that staff continue to use the chat feature in Google Chat as opposed to the Messaging feature in the Wave app.
12 +{{/info}}
13 +
14 +
9 9  )))
10 10  
11 11  
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94 94  ** Disable/enable video feed
95 95  ** Hold/unhold a call
96 96  ** Share screen during video calls
97 -** Transfer a call through the More menu
103 +** Transfer a call through the More menu (blind or attended)
98 98  ** Conference call through the More menu
99 99  ** Record a call through the More menu The recording can be found in the call history interface.
100 100  
101 101  * **Answer Multiple calls at once**:
102 -** ds
108 +** On the lower left corner of the screen, switch between calls
109 +** The first call will automatically be placed on hold when a second call connects.
110 +
103 103  * **Call Flip Function**: 
104 104  ** When you answer a call in the Wave app, you can switch to the desk phone:
105 105  *** On the desk phone, **tap the green strip** at the top of the screen and then tap **Switch** at the on-screen prompt.
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111 111  (((
112 112  [[Features available during a call.>>image:Wave-OnCall.png||alt="Wave app - During call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
113 113  
114 -[[Switch to desk phone during call.>>image:WAve-switch3.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
122 +[[Answer multiple calls at once.>>image:Wave-MultipleCalls.png||alt="Answer multiple calls at once." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
123 +
124 +[[Switch to desk phone during call.>>image:WAve-switch3 copy.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
115 115  )))
116 116  )))
117 117  
WAve-switch3 copy.jpg
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