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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 9.7
edited by Christine Sklareski
on 2025/06/03 16:13
Change comment: There is no comment for this version
To version 7.14
edited by Christine Sklareski
on 2025/06/03 14:09
Change comment: There is no comment for this version

Summary

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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.WebHome
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5 5  (% class="wikigeneratedid" id="HSection1" %)
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8 -Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave app simulates being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
8 +Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave calls simulate being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
9 9  )))
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41 41  
42 42  (% class="col-xs-12 col-sm-4" %)
43 43  (((
44 -[[Location of the Wave app for download in the Manager app.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
44 +[[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
45 45  
46 -[[Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
46 +[[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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53 53  (((
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55 55  (((
56 -= Make and Answer Calls =
56 += Making and Answering Calls =
57 57  
58 58  
59 59  * **Make a Call**:
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72 72  
73 73  (% class="col-xs-12 col-sm-4" %)
74 74  (((
75 -[[Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="210"]]
75 +[[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="210"]]
76 76  
77 -[[Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
77 +[[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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81 81  
82 82  ----
83 83  
84 -
85 85  (% class="row" %)
86 86  (((
87 87  (% class="col-xs-12 col-sm-8" %)
88 88  (((
89 -= During a Call =
90 -
91 -
92 -* **Call Features**:
93 -** Disable/enable microphone
94 -** Disable/enable video feed
95 -** Hold/unhold a call
96 -** Share screen during video calls
97 -** Transfer a call through the More menu
98 -** Conference call through the More menu
99 -** Record a call through the More menu The recording can be found in the call history interface.
100 -
101 -* **Answer Multiple calls at once**:
102 -** ds
103 -* **Call Flip Function**: 
104 -** When you answer a call in the Wave app, you can switch to the desk phone:
105 -*** On the desk phone, tap the thin green stripe at the top of the screen and then tap Switch at the on-screen prompt.
106 -)))
107 -
108 -
109 -
110 -(% class="col-xs-12 col-sm-4" %)
111 -(((
112 -[[Wave app - During call>>image:Wave-OnCall.png||alt="Wave app - During call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
113 -
114 -[[Wave app - During call>>image:Wave-OnCall.png||alt="Wave app - During call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
115 -)))
116 -)))
117 -
118 -
119 -----
120 -
121 -(% class="row" %)
122 -(((
123 -(% class="col-xs-12 col-sm-8" %)
124 -(((
125 125  = Call History =
126 126  
127 127  
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136 136  
137 137  (% class="col-xs-12 col-sm-4" %)
138 138  (((
139 -[[Call History screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
102 +[[Figure . Call History screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
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149 149  (((
150 -= Find and Save Contacts =
113 += Finding and Saving Contacts =
151 151  
152 152  
153 153  * To make a call using **Contacts**:
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155 155  ** In the search bar, **enter the name of the person** you want to call
156 156  ** Hover over their name when it appears to reveal the audio and video call buttons. Click one to initiate a call.
157 157  
121 +
158 158  * To save **Contacts **as** Favorites **for quick calling:
159 159  ** Click **Contacts** and then **All Contacts**
160 -** Running down the right side of the screen you'll see the alphabet. **Click on the letter that matches the user's first name. **The user list will change to match users whose first name begins with the letter that was selected.
124 +** Running down the right side of the screen you'll see the alphabet. **Click on the letter of the user's first name** and the user list will change to match users whose first name begins with that letter.
161 161  ** **Click on the name** to reveal their contact card.
162 162  ** Click the **Star** to add the user to Favorites.
163 -** Click on **Favorites** to confirm that the person is now a favorite.
164 164  )))
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169 169  (((
170 -[[Find Contacts and setting Favorites>>image:Wave-Contacts.png||alt="Wave - Contacts and Favorites screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="240" width="367"]]
133 +[[Figure . Find Contacts and setting Favorites>>image:Wave-Contacts.png||alt="Wave - Contacts and Favorites screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="240" width="367"]]
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181 181  (((
182 -= Account Status and Working Status =
145 += Status =
183 183  
184 184  
185 -Wave users can customize the status in the application. It is divided into account status and working status, and is displayed in the contacts book.
186 -
187 -* **Account Status**
188 -** Click the **User** icon
189 -** Click the **Status** below the account name and extention
190 -*** **Online**: This is the default setting. New calls will prompt users.
191 -*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
192 -*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
193 -*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
194 -
195 -* **Working Status:**
196 -** Users can click the status bar below the user icon and click **Set working status** to select one of the following (the working status will be displayed in the contacts book):
197 -*** Meeting in progress
198 -*** On a business trip
199 -*** Working remotely
200 -*** Sick leave
201 -*** On leave
202 -*** None
203 -*** Custom
204 -
205 -
148 +Content 3
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212 -[[Account Status>>image:Account Status.png||alt="Screen image of Account status." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="367"]]
213 -
214 -[[Working Status>>image:Working Status.png||alt="Screen image of work status." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="367"]]
155 +[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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