Last modified by Christine Sklareski on 2025/07/15 13:04

From version 9.6
edited by Christine Sklareski
on 2025/06/03 16:13
Change comment: There is no comment for this version
To version 9.4
edited by Christine Sklareski
on 2025/06/03 16:00
Change comment: There is no comment for this version

Summary

Details

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Content
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88 88  (((
89 89  = During a Call =
90 90  
91 +Once a call has been established, users can mute/unmute themselves, enable and disable their video feed, screen share (video calls only), hold/unhold the call, and transfer the current call.
91 91  
92 -* **Call Features**:
93 -** Disable/enable microphone
94 -** Disable/enable video feed
95 -** Hold/unhold a call
96 -** Share screen during video calls
97 -** Transfer a call through the More menu
98 -** Conference call through the More menu
99 -** Record a call through the More menu The recording can be found in the call history interface.
93 +* **Make a Call**:
94 +** Click on **Calls** in the left navigation menu
95 +** **Enter the phone number** to call (add **9** for external calls)
96 +** Click the green **Call** button or blue **Video** call button to initiate the call.
100 100  
101 -* **Answer Multiple calls at once**:
102 -** ds
103 -* **Call Flip Function**: 
104 -** When you answer a call in the Wave app, you can switch to the desk phone:
105 -*** On the desk phone, tap the thin green stripe at the top of the screen and then tap Switch at the on-screen prompt.
98 +* **Answer a Call**:
99 +** When a call is coming in to your phone extension, a call notification will appear at the top right corner of your computer desktop
100 +** Click the **Green** button to accept the call or click the **Red** button to reject the call.
101 +** When the call is answered, click the **Red** button to hang up.
102 +** If you initially reject the call through the Wave app, the physical phone will continue to ring until it is picked up by voicemail.
106 106  )))
107 107  
108 108