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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 9.3
edited by Christine Sklareski
on 2025/06/03 15:48
Change comment: There is no comment for this version
To version 9.8
edited by Christine Sklareski
on 2025/06/03 16:20
Change comment: There is no comment for this version

Summary

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88 88  (((
89 89  = During a Call =
90 90  
91 -Once a call has been established, users can mute/unmute themselves, enable and disable their video feed, screen share (video calls only), hold/unhold the call, and transfer the current call.
92 92  
93 -* **Make a Call**:
94 -** Click on **Calls** in the left navigation menu
95 -** **Enter the phone number** to call (add **9** for external calls)
96 -** Click the green **Call** button or blue **Video** call button to initiate the call.
92 +* **Call Features**:
93 +** Disable/enable microphone
94 +** Disable/enable video feed
95 +** Hold/unhold a call
96 +** Share screen during video calls
97 +** Transfer a call through the More menu
98 +** Conference call through the More menu
99 +** Record a call through the More menu The recording can be found in the call history interface.
97 97  
98 -* **Answer a Call**:
99 -** When a call is coming in to your phone extension, a call notification will appear at the top right corner of your computer desktop
100 -** Click the **Green** button to accept the call or click the **Red** button to reject the call.
101 -** When the call is answered, click the **Red** button to hang up.
102 -** If you initially reject the call through the Wave app, the physical phone will continue to ring until it is picked up by voicemail.
101 +* **Answer Multiple calls at once**:
102 +** ds
103 +* **Call Flip Function**: 
104 +** When you answer a call in the Wave app, you can switch to the desk phone:
105 +*** On the desk phone, tap the thin green stripe at the top of the screen and then tap Switch at the on-screen prompt.
103 103  )))
104 104  
105 105  
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106 106  
107 107  (% class="col-xs-12 col-sm-4" %)
108 108  (((
109 -[[Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
112 +[[Features available during a call.>>image:Wave-OnCall.png||alt="Wave app - During call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
113 +
114 +[[Switch to desk phone during call.>>image:WAve-switch3.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
110 110  )))
111 111  )))
112 112  
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