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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 9.17
edited by Christine Sklareski
on 2025/06/03 16:30
Change comment: There is no comment for this version
To version 8.4
edited by Christine Sklareski
on 2025/06/03 14:44
Change comment: There is no comment for this version

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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.WebHome
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8 -Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave app simulates being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
8 +Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave calls simulate being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
9 9  )))
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41 41  
42 42  (% class="col-xs-12 col-sm-4" %)
43 43  (((
44 -[[Location of the Wave app for download in the Manager app.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
44 +[[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
45 45  
46 -[[Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
46 +[[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
47 47  )))
48 48  )))
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72 72  
73 73  (% class="col-xs-12 col-sm-4" %)
74 74  (((
75 -[[Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="210"]]
75 +[[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="210"]]
76 76  
77 -[[Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
77 +[[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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81 81  
82 82  ----
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84 -
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88 88  (((
89 -= During a Call =
90 -
91 -
92 -* **Call Features**:
93 -** Disable/enable microphone
94 -** Disable/enable video feed
95 -** Hold/unhold a call
96 -** Share screen during video calls
97 -** Transfer a call through the More menu (blind or attended)
98 -** Conference call through the More menu
99 -** Record a call through the More menu The recording can be found in the call history interface.
100 -
101 -* **Answer Multiple calls at once**:
102 -** On the lower left corner of the screen, switch between calls
103 -** The first call will automatically be placed on hold when a second call connects.
104 -
105 -* **Call Flip Function**: 
106 -** When you answer a call in the Wave app, you can switch to the desk phone:
107 -*** On the desk phone, **tap the green strip** at the top of the screen and then tap **Switch** at the on-screen prompt.
108 -)))
109 -
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113 -(((
114 -[[Features available during a call.>>image:Wave-OnCall.png||alt="Wave app - During call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
115 -
116 -[[Answer multiple calls at once.>>image:Wave-MultipleCalls.png||alt="Answer multiple calls at once." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
117 -
118 -[[Switch to desk phone during call.>>image:WAve-switch3 copy.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
119 -)))
120 -)))
121 -
122 -
123 -----
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128 -(((
129 129  = Call History =
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141 141  (% class="col-xs-12 col-sm-4" %)
142 142  (((
143 -[[Call History screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
102 +[[Figure . Call History screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
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173 173  (((
174 -[[Find Contacts and setting Favorites>>image:Wave-Contacts.png||alt="Wave - Contacts and Favorites screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="240" width="367"]]
133 +[[Figure . Find Contacts and setting Favorites>>image:Wave-Contacts.png||alt="Wave - Contacts and Favorites screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="240" width="367"]]
175 175  )))
176 176  )))
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186 186  = Account Status and Working Status =
187 187  
188 188  
189 -Wave users can customize the status in the application. It is divided into account status and working status, and is displayed in the contacts book.
148 +Wave users can customize the status in the application. It is divided into account status and working status, and it is displayed in the contacts book and chat module.
190 190  
191 191  * **Account Status**
192 192  ** Click the **User** icon
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193 193  ** Click the **Status** below the account name and extention
194 194  *** **Online**: This is the default setting. New calls will prompt users.
195 195  *** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
196 -*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
155 +*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no pushing notifications. New incoming calls will be ignored and new missed call history will be generated.
197 197  *** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
198 198  
199 199  * **Working Status:**
200 -** Users can click the status bar below the user icon and click **Set working status** to select one of the following (the working status will be displayed in the contacts book):
159 +** Users can click the status bar below the user icon and click **Set working status** to select one of the following (The working status will be displayed in the contacts book):
201 201  *** Meeting in progress
202 202  *** On a business trip
203 203  *** Working remotely
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215 215  (((
216 -[[Account Status>>image:Account Status.png||alt="Screen image of Account status." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="367"]]
175 +[[Figure . >>image:Account Status.png||alt="Screen image of Account status." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="367"]]
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218 -[[Working Status>>image:Working Status.png||alt="Screen image of work status." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="367"]]
177 +[[Figure . >>image:Working Status.png||alt="Screen image of work status." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="367"]]
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