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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 9.16
edited by Christine Sklareski
on 2025/06/03 16:24
Change comment: There is no comment for this version
To version 7.16
edited by Christine Sklareski
on 2025/06/03 14:11
Change comment: There is no comment for this version

Summary

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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.WebHome
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5 5  (% class="wikigeneratedid" id="HSection1" %)
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8 -Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave app simulates being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
8 +Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave calls simulate being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
9 9  )))
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41 41  
42 42  (% class="col-xs-12 col-sm-4" %)
43 43  (((
44 -[[Location of the Wave app for download in the Manager app.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
44 +[[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
45 45  
46 -[[Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
46 +[[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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53 53  (((
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55 55  (((
56 -= Make and Answer Calls =
56 += Making and Answering Calls =
57 57  
58 58  
59 59  * **Make a Call**:
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72 72  
73 73  (% class="col-xs-12 col-sm-4" %)
74 74  (((
75 -[[Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="210"]]
75 +[[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="210"]]
76 76  
77 -[[Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
77 +[[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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81 81  
82 82  ----
83 83  
84 -
85 85  (% class="row" %)
86 86  (((
87 87  (% class="col-xs-12 col-sm-8" %)
88 88  (((
89 -= During a Call =
90 -
91 -
92 -* **Call Features**:
93 -** Disable/enable microphone
94 -** Disable/enable video feed
95 -** Hold/unhold a call
96 -** Share screen during video calls
97 -** Transfer a call through the More menu (blind or attended)
98 -** Conference call through the More menu
99 -** Record a call through the More menu The recording can be found in the call history interface.
100 -
101 -* **Answer Multiple calls at once**:
102 -** On the lower left corner of the screen, switch between calls
103 -** The first call will automatically be placed on hold when a second call connects.
104 -
105 -* **Call Flip Function**: 
106 -** When you answer a call in the Wave app, you can switch to the desk phone:
107 -*** On the desk phone, **tap the green strip** at the top of the screen and then tap **Switch** at the on-screen prompt.
108 -)))
109 -
110 -
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113 -(((
114 -[[Features available during a call.>>image:Wave-OnCall.png||alt="Wave app - During call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
115 -
116 -[[Answer multiple calls at once.>>image:Wave-MultipleCalls.png||alt="Answer multiple calls at once." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
117 -
118 -[[Switch to desk phone during call.>>image:WAve-switch3.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
119 -)))
120 -)))
121 -
122 -
123 -----
124 -
125 -(% class="row" %)
126 -(((
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128 -(((
129 129  = Call History =
130 130  
131 131  
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140 140  
141 141  (% class="col-xs-12 col-sm-4" %)
142 142  (((
143 -[[Call History screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
102 +[[Figure . Call History screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
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153 153  (((
154 -= Find and Save Contacts =
113 += Finding and Saving Contacts =
155 155  
156 156  
157 157  * To make a call using **Contacts**:
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159 159  ** In the search bar, **enter the name of the person** you want to call
160 160  ** Hover over their name when it appears to reveal the audio and video call buttons. Click one to initiate a call.
161 161  
121 +
162 162  * To save **Contacts **as** Favorites **for quick calling:
163 163  ** Click **Contacts** and then **All Contacts**
164 164  ** Running down the right side of the screen you'll see the alphabet. **Click on the letter that matches the user's first name. **The user list will change to match users whose first name begins with the letter that was selected.
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173 173  (((
174 -[[Find Contacts and setting Favorites>>image:Wave-Contacts.png||alt="Wave - Contacts and Favorites screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="240" width="367"]]
134 +[[Figure . Find Contacts and setting Favorites>>image:Wave-Contacts.png||alt="Wave - Contacts and Favorites screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="240" width="367"]]
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185 185  (((
186 -= Account Status and Working Status =
146 += Status =
187 187  
188 188  
189 -Wave users can customize the status in the application. It is divided into account status and working status, and is displayed in the contacts book.
190 -
191 -* **Account Status**
192 -** Click the **User** icon
193 -** Click the **Status** below the account name and extention
194 -*** **Online**: This is the default setting. New calls will prompt users.
195 -*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
196 -*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
197 -*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
198 -
199 -* **Working Status:**
200 -** Users can click the status bar below the user icon and click **Set working status** to select one of the following (the working status will be displayed in the contacts book):
201 -*** Meeting in progress
202 -*** On a business trip
203 -*** Working remotely
204 -*** Sick leave
205 -*** On leave
206 -*** None
207 -*** Custom
208 -
209 -
149 +Content 3
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216 -[[Account Status>>image:Account Status.png||alt="Screen image of Account status." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="367"]]
217 -
218 -[[Working Status>>image:Working Status.png||alt="Screen image of work status." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="367"]]
156 +[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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