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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 7.16
edited by Christine Sklareski
on 2025/06/03 14:11
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To version 9.4
edited by Christine Sklareski
on 2025/06/03 16:00
Change comment: There is no comment for this version

Summary

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1 -Sandbox.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
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8 -Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave calls simulate being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
8 +Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave app simulates being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
9 9  )))
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41 41  
42 42  (% class="col-xs-12 col-sm-4" %)
43 43  (((
44 -[[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
44 +[[Location of the Wave app for download in the Manager app.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
45 45  
46 -[[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
46 +[[Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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53 53  (((
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55 55  (((
56 -= Making and Answering Calls =
56 += Make and Answer Calls =
57 57  
58 58  
59 59  * **Make a Call**:
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72 72  
73 73  (% class="col-xs-12 col-sm-4" %)
74 74  (((
75 -[[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="210"]]
75 +[[Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="210"]]
76 76  
77 -[[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
77 +[[Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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79 79  )))
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81 81  
82 82  ----
83 83  
84 +
84 84  (% class="row" %)
85 85  (((
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87 87  (((
89 += During a Call =
90 +
91 +Once a call has been established, users can mute/unmute themselves, enable and disable their video feed, screen share (video calls only), hold/unhold the call, and transfer the current call.
92 +
93 +* **Make a Call**:
94 +** Click on **Calls** in the left navigation menu
95 +** **Enter the phone number** to call (add **9** for external calls)
96 +** Click the green **Call** button or blue **Video** call button to initiate the call.
97 +
98 +* **Answer a Call**:
99 +** When a call is coming in to your phone extension, a call notification will appear at the top right corner of your computer desktop
100 +** Click the **Green** button to accept the call or click the **Red** button to reject the call.
101 +** When the call is answered, click the **Red** button to hang up.
102 +** If you initially reject the call through the Wave app, the physical phone will continue to ring until it is picked up by voicemail.
103 +)))
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108 +(((
109 +[[Wave app - During call>>image:Wave-OnCall.png||alt="Wave app - During call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
110 +)))
111 +)))
112 +
113 +
114 +----
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116 +(% class="row" %)
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119 +(((
88 88  = Call History =
89 89  
90 90  
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101 101  (((
102 -[[Figure . Call History screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
134 +[[Call History screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
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112 112  (((
113 -= Finding and Saving Contacts =
145 += Find and Save Contacts =
114 114  
115 115  
116 116  * To make a call using **Contacts**:
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118 118  ** In the search bar, **enter the name of the person** you want to call
119 119  ** Hover over their name when it appears to reveal the audio and video call buttons. Click one to initiate a call.
120 120  
121 -
122 122  * To save **Contacts **as** Favorites **for quick calling:
123 123  ** Click **Contacts** and then **All Contacts**
124 124  ** Running down the right side of the screen you'll see the alphabet. **Click on the letter that matches the user's first name. **The user list will change to match users whose first name begins with the letter that was selected.
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133 133  (((
134 -[[Figure . Find Contacts and setting Favorites>>image:Wave-Contacts.png||alt="Wave - Contacts and Favorites screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="240" width="367"]]
165 +[[Find Contacts and setting Favorites>>image:Wave-Contacts.png||alt="Wave - Contacts and Favorites screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="240" width="367"]]
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145 145  (((
146 -= Status =
177 += Account Status and Working Status =
147 147  
148 148  
149 -Content 3
180 +Wave users can customize the status in the application. It is divided into account status and working status, and is displayed in the contacts book.
181 +
182 +* **Account Status**
183 +** Click the **User** icon
184 +** Click the **Status** below the account name and extention
185 +*** **Online**: This is the default setting. New calls will prompt users.
186 +*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
187 +*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
188 +*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
189 +
190 +* **Working Status:**
191 +** Users can click the status bar below the user icon and click **Set working status** to select one of the following (the working status will be displayed in the contacts book):
192 +*** Meeting in progress
193 +*** On a business trip
194 +*** Working remotely
195 +*** Sick leave
196 +*** On leave
197 +*** None
198 +*** Custom
199 +
200 +
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156 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
207 +[[Account Status>>image:Account Status.png||alt="Screen image of Account status." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="367"]]
208 +
209 +[[Working Status>>image:Working Status.png||alt="Screen image of work status." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="367"]]
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158 158  )))
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