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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 7.14
edited by Christine Sklareski
on 2025/06/03 14:09
Change comment: There is no comment for this version
To version 7.5
edited by Christine Sklareski
on 2025/06/03 14:03
Change comment: There is no comment for this version

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... ... @@ -29,9 +29,9 @@
29 29  = Installing the Wave app and Logging in =
30 30  
31 31  
32 -* Install the **Wave** app through the **Manager** app (found in the Applications folder)
32 +* Install the Wave app through the Manager app (found in the Applications folder)
33 33  * Submit a ticket through [[IncidentIQ>>http://support.etownschools.org]] requesting access to the Wave app.
34 -* Launch the Wave app (move the Wave app to the dock for easy access) and use the credentials provided by Technology Services to login:
34 +* Move the Wave app to the dock. Launch the Wave app and use the credentials provided by Technology Services to login.
35 35  ** URL
36 36  ** Username: your phone extension
37 37  ** Password
... ... @@ -57,7 +57,7 @@
57 57  
58 58  
59 59  * **Make a Call**:
60 -** Click on **Calls** in the left navigation menu
60 +** Click on **Calls**
61 61  ** **Enter the phone number** to call (add **9** for external calls)
62 62  ** Click the green **Call** button or blue **Video** call button to initiate the call.
63 63  
... ... @@ -88,11 +88,10 @@
88 88  = Call History =
89 89  
90 90  
91 -* **To view call history**:
91 +* To view call history:
92 92  ** Click on **Calls**
93 93  ** Click on **Recent Calls**
94 -** **Hover over a caller** to reveal more options
95 -** To return the call, click the **Video** or **Audio** callback buttons
94 +** Hover over a caller to reveal more options: Video or Audio callback
96 96  )))
97 97  
98 98  
... ... @@ -116,12 +116,12 @@
116 116  * To make a call using **Contacts**:
117 117  ** Click **Contacts** and then **All Contacts**
118 118  ** In the search bar, **enter the name of the person** you want to call
119 -** Hover over their name when it appears to reveal the audio and video call buttons. Click one to initiate a call.
118 +** Hover over their name when it appears to reveal the audio/video call buttons. Click one to initiate a call.
119 +** Click the Star to add the user to Favorites.
120 120  
121 -
122 122  * To save **Contacts **as** Favorites **for quick calling:
123 123  ** Click **Contacts** and then **All Contacts**
124 -** Running down the right side of the screen you'll see the alphabet. **Click on the letter of the user's first name** and the user list will change to match users whose first name begins with that letter.
123 +** Running down the right side of the screen you'll see the alphabet. **Click on the letter of the user's first name** and the user list will change to match users with that first letter.
125 125  ** **Click on the name** to reveal their contact card.
126 126  ** Click the **Star** to add the user to Favorites.
127 127  )))