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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 6.30
edited by Christine Sklareski
on 2025/06/03 12:40
Change comment: There is no comment for this version
To version 7.7
edited by Christine Sklareski
on 2025/06/03 14:05
Change comment: There is no comment for this version

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8 -Wave Desktop is a user-friendly app that lets teachers, office staff and administrators easily make calls from their computers anywhere in their classroom or office without needing to be tied to a physical desk phone. The calls can be heard through computer's built-in speakers. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
8 +Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave calls simulate being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
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29 29  = Installing the Wave app and Logging in =
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32 -* Install the Wave app through the Manager app (found in the Applications folder)
32 +* Install the **Wave** app through the **Manager** app (found in the Applications folder)
33 33  * Submit a ticket through [[IncidentIQ>>http://support.etownschools.org]] requesting access to the Wave app.
34 -* Move the Wave app to the dock. Launch the Wave app and use the credentials provided by Technology Services to login.
34 +* Launch the Wave app (move the Wave app to the dock for easy access) and use the credentials provided by Technology Services to login.
35 35  ** URL
36 36  ** Username: your phone extension
37 37  ** Password
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75 -[[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
75 +[[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="210"]]
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77 77  [[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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118 118  ** Hover over their name when it appears to reveal the audio/video call buttons. Click one to initiate a call.
119 119  ** Click the Star to add the user to Favorites.
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121 -
122 -* To save **Contacts **as** Favorites **for quick calling:
121 +* To save **Contacts **as** Favorites **for quick calling:
123 123  ** Click **Contacts** and then **All Contacts**
124 -** Running down the right side of the screen you'll see the alphabet. Click on the letter of the user's first name and the user list will change to match users with that first letter.
125 -** Click on the name to reveal their contact card.
126 -** Click the Star to add the user to Favorites.
123 +** Running down the right side of the screen you'll see the alphabet. **Click on the letter of the user's first name** and the user list will change to match users with that first letter.
124 +** **Click on the name** to reveal their contact card.
125 +** Click the **Star** to add the user to Favorites.
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133 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
132 +[[Figure . Find Contacts and setting Favorites>>image:Wave-Contacts.png||alt="Wave - Contacts and Favorites screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="240" width="367"]]
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Wave-Contacts.png
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