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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 6.25
edited by Christine Sklareski
on 2025/06/03 12:09
Change comment: There is no comment for this version
To version 1.2
edited by Christine Sklareski
on 2025/06/03 08:59
Change comment: There is no comment for this version

Summary

Details

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8 -Wave Desktop is a user-friendly app that lets teachers, office staff and administrators easily make calls from their computers anywhere in their classroom or office without needing to be tied to a physical desk phone. The calls can be heard through computer's built-in speakers. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
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8 +Content 1
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28 28  (((
29 -= Installing the Wave app and Logging in =
27 += Calling =
30 30  
31 31  
32 -* Install the Wave app through the Manager app (found in the Applications folder)
33 -* Submit a ticket through [[IncidentIQ>>http://support.etownschools.org]] requesting access to the Wave app.
34 -* Move the Wave app to the dock. Launch the Wave app and use the credentials provided by Technology Services to login.
35 -** URL
36 -** Username: your phone extension
37 -** Password
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44 -[[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
45 -
46 -[[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
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50 -----
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55 -(((
56 -= Making and Answering Calls =
57 -
58 -
59 -* **Make a Call**:
60 -** Click on **Calls**
61 -** **Enter the phone number** to call (add **9** for external calls)
62 -** Click the green **Call** button or blue **Video** call button to initiate the call.
63 -
64 -* **Answer a Call**:
65 -** When a call is coming in to your phone extension, a call notification will appear at the top right corner of your computer desktop
66 -** Click the **Green** button to accept the call or click the **Red** button to reject the call.
67 -** When the call is answered, click the **Red** button to hang up.
68 -** If you initially reject the call through the Wave app, the physical phone will continue to ring until it is picked up by voicemail.
69 -)))
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73 -(% class="col-xs-12 col-sm-4" %)
74 -(((
75 -[[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
76 -
77 -[[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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87 87  (((
88 -= Call History =
48 += Contacts =
89 89  
90 90  
91 -* To view call history:
92 -** Click on **Calls**
93 -** Click on **Recent Calls**
94 -** Hover over a caller to reveal more options: Video or Audio callback
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101 -[[Figure . Call History screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
58 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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112 -= Finding and Saving Contacts =
69 += Status =
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114 114  
115 115  Content 3
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122 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
79 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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134 -= Status =
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136 136  
137 137  Content 3
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144 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
101 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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