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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 6.17
edited by Christine Sklareski
on 2025/06/03 12:03
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/06/03 08:59
Change comment: There is no comment for this version

Summary

Details

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8 -Wave Desktop is a user-friendly app that lets teachers, office staff and administrators easily make calls from their computers anywhere in their classroom or office without needing to be tied to a physical desk phone. The calls can be heard through computer's built-in speakers. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
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8 +Content 1
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23 23  ----
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28 28  (((
29 -= Installing the Wave app and Logging in =
27 += Calling =
30 30  
31 31  
32 -* Install the Wave app through the Manager app (found in the Applications folder)
33 -* Submit a ticket through [[IncidentIQ>>http://support.etownschools.org]] requesting access to the Wave app.
34 -* Move the Wave app to the dock. Launch the Wave app and use the credentials provided by Technology Services to login.
35 -** URL
36 -** Username: your phone extension
37 -** Password
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44 -[[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
45 -
46 -[[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
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49 49  
50 -----
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55 -(((
56 -= Making and Answering Calls =
57 -
58 -
59 -* **Make a Call**:
60 -** Click on Calls
61 -** Enter the phone number to call (add "9" for external calls)
62 -** Click the green Call button or blue Video call button
63 -
64 -* **Answer a Call**:
65 -** When a call is coming in to your phone extension, a call notification will appear at the top right corner of your computer desktop
66 -** Click the Green button to accept the call or click the Red button to reject the call.
67 -** When the call is answered, click the Red button to hang up.
68 -** If you reject the call in the wave app, the physical phone will continue to ring until it is picked up by voicemail.
69 -)))
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73 -(% class="col-xs-12 col-sm-4" %)
74 -(((
75 -[[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
76 -
77 -[[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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82 82  ----
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87 87  (((
88 -= Call History =
48 += Contacts =
89 89  
90 90  
91 91  Content 3
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96 96  (% class="col-xs-12 col-sm-4" %)
97 97  (((
98 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
58 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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109 -= Finding and Saving Contacts =
69 += Status =
110 110  
111 111  
112 112  Content 3
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117 117  (% class="col-xs-12 col-sm-4" %)
118 118  (((
119 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
79 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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131 -= Status =
91 += Section 3 =
132 132  
133 133  
134 134  Content 3
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140 140  (((
141 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
101 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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