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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 4.1
edited by Christine Sklareski
on 2025/06/03 09:32
Change comment: There is no comment for this version
To version 6.17
edited by Christine Sklareski
on 2025/06/03 12:03
Change comment: There is no comment for this version

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8 -Wave Desktop is a user-friendly app that lets you easily make calls and join video/audio conferences, plus you can save contacts to favorites for quicker dialing. It's perfect for **teachers and school office staff** needing a simple way to connect, schedule meetings, and share presentations.
8 +Wave Desktop is a user-friendly app that lets teachers, office staff and administrators easily make calls from their computers anywhere in their classroom or office without needing to be tied to a physical desk phone. The calls can be heard through computer's built-in speakers. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
9 9  )))
10 10  
11 11  
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29 29  = Installing the Wave app and Logging in =
30 30  
31 31  
32 -Content 3
32 +* Install the Wave app through the Manager app (found in the Applications folder)
33 +* Submit a ticket through [[IncidentIQ>>http://support.etownschools.org]] requesting access to the Wave app.
34 +* Move the Wave app to the dock. Launch the Wave app and use the credentials provided by Technology Services to login.
35 +** URL
36 +** Username: your phone extension
37 +** Password
33 33  )))
34 34  
35 35  
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36 36  
37 37  (% class="col-xs-12 col-sm-4" %)
38 38  (((
39 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
44 +[[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
45 +
46 +[[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
40 40  )))
41 41  )))
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49 49  = Making and Answering Calls =
50 50  
51 51  
52 -Content 2
59 +* **Make a Call**:
60 +** Click on Calls
61 +** Enter the phone number to call (add "9" for external calls)
62 +** Click the green Call button or blue Video call button
63 +
64 +* **Answer a Call**:
65 +** When a call is coming in to your phone extension, a call notification will appear at the top right corner of your computer desktop
66 +** Click the Green button to accept the call or click the Red button to reject the call.
67 +** When the call is answered, click the Red button to hang up.
68 +** If you reject the call in the wave app, the physical phone will continue to ring until it is picked up by voicemail.
53 53  )))
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56 56  
57 57  (% class="col-xs-12 col-sm-4" %)
58 58  (((
59 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
75 +[[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
76 +
77 +[[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
60 60  )))
61 61  )))
62 62  
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67 67  (((
68 68  (% class="col-xs-12 col-sm-8" %)
69 69  (((
70 -= Finding and Saving Contacts =
88 += Call History =
71 71  
72 72  
73 73  Content 3
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78 78  (% class="col-xs-12 col-sm-4" %)
79 79  (((
80 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
98 +[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
81 81  )))
82 82  )))
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88 88  (((
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90 90  (((
91 -= Status =
109 += Finding and Saving Contacts =
92 92  
93 93  
94 94  Content 3
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100 100  (((
101 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
119 +[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
102 102  )))
103 103  )))
104 104  
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110 110  (((
111 111  (% class="col-xs-12 col-sm-8" %)
112 112  (((
113 -= Section 3 =
131 += Status =
114 114  
115 115  
116 116  Content 3
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122 122  (((
123 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
141 +[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
124 124  )))
125 125  )))
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