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Last modified by Christine Sklareski on 2025/10/10 13:55
From version 23.2
edited by Christine Sklareski
on 2025/10/10 13:55
Change comment: There is no comment for this version
To version 21.1
edited by Christine Sklareski
on 2025/07/15 13:04
Change comment: There is no comment for this version

Summary

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116 116  ** The first call will automatically be placed on hold when a second call connects.
117 117  
118 118  * **Call Flip Function**: 
119 -** When you answer or initiate a call in the Wave app, you can switch to the admin desk phone:
119 +** When you answer a call in the Wave app, you can switch to the desk phone:
120 120  *** On the desk phone, **tap the green strip** at the top of the screen and then tap **Switch** at the on-screen prompt.
121 121  )))
122 122  
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156 156  ** Click the** Play **button to listen to the voicemail
157 157  ** **Hover over a caller** to reveal more options and delete the voicemail.
158 158  ** To return the call, click the **Video** or **Audio** callback buttons
159 -
160 -= =
161 -
162 -= Redial External Calls =
163 -
164 -* Access your call history and hover the cursor over the number you want to call back.
165 -* Click the **Grid** icon on the right (hovering over it reveals "Edit before calling").
166 -
167 -[[image:Wave-Missed_Calls.jpg||alt="Wave - Missed calls" data-xwiki-image-style-border="true" height="34" width="480"]]
168 -
169 -* The keypad will appear with the number at the top.
170 -* Click in front of the phone number and click the 9 button or press 9 on your keyboard.
171 -
172 -[[image:Wave-add9.png||alt="Wave add 9 to number screenshot." data-xwiki-image-style-border="true" height="206" width="154"]]
173 -
174 -* Press the **Call** button to initiate the call.
175 175  )))
176 176  
177 177  
Wave-Missed_Calls.jpg
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