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Last modified by Christine Sklareski on 2025/10/10 13:55
From version 20.2
edited by Christine Sklareski
on 2025/07/15 13:04
Change comment: There is no comment for this version
To version 22.2
edited by Christine Sklareski
on 2025/10/10 13:52
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -116,7 +116,7 @@
116 116  ** The first call will automatically be placed on hold when a second call connects.
117 117  
118 118  * **Call Flip Function**: 
119 -** When you answer a call in the Wave app, you can switch to the desk phone:
119 +** When you answer or initiate a call in the Wave app, you can switch to the admin desk phone:
120 120  *** On the desk phone, **tap the green strip** at the top of the screen and then tap **Switch** at the on-screen prompt.
121 121  )))
122 122  
... ... @@ -156,6 +156,21 @@
156 156  ** Click the** Play **button to listen to the voicemail
157 157  ** **Hover over a caller** to reveal more options and delete the voicemail.
158 158  ** To return the call, click the **Video** or **Audio** callback buttons
159 +
160 +
161 += Redial External Calls =
162 +
163 +* Access your call history and hover the cursor over the number you want to call back.
164 +* Click the **Grid** icon on the right (hovering over it reveals "Edit before calling").
165 +
166 +[[image:Wave-Missed_Calls.png||alt="Wave for Desktop missed calls menu." data-xwiki-image-style-border="true" height="41" width="578"]]
167 +
168 +* The keypad will appear with the number at the top.
169 +* Click in front of the phone number and click the 9 button or press 9 on your keyboard.
170 +
171 +[[image:Wave-add9.png||alt="Wave app add 9 to external number." data-xwiki-image-style-border="true" height="219" width="164"]]
172 +
173 +* Press the **Call** button to initiate the call.
159 159  )))
160 160  
161 161