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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 17.4
edited by Christine Sklareski
on 2025/06/12 10:38
Change comment: There is no comment for this version
To version 10.3
edited by Christine Sklareski
on 2025/06/05 10:48
Change comment: There is no comment for this version

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8 8  Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave app simulates being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
9 9  
10 10  {{info}}
11 -Please Note: It is recommended that staff continue to use Google Chat and not the Chats module in the Wave app.
11 +Please Note: It is recommended that staff continue to use the chat feature in Google Chat as opposed to the Messaging feature in the Wave app.
12 12  {{/info}}
13 13  
14 -
15 -[[image:grandstream-wave-icon.png||alt="Grandstream Wave app logo" data-xwiki-image-style-border="true" height="137" width="137"]]
14 +
16 16  )))
17 17  
18 18  
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26 26  )))
27 27  
28 28  
29 -A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream Wave for Desktop [[User Guide>>url:https://www.grandstream.com/hubfs/Product_Documentation/Wave_Desktop_user_guide.pdf?scrlybrkr=f4522331||rel="noopener noreferrer" target="_blank"]].
30 30  
31 -
32 32  ----
33 33  
34 34  (% class="row" %)
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45 45  ** Username: your phone extension
46 46  ** Password
47 47  
45 +
48 48  * **To log out of the Wave for Desktop app:**
49 49  ** Tap the **User** icon at the top left
50 50  ** Scroll down and click on **Logout**
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147 147  ** Click on **Recent Calls**
148 148  ** **Hover over a caller** to reveal more options
149 149  ** To return the call, click the **Video** or **Audio** callback buttons
150 -
151 -Voicemails
152 -
153 -* **To view voicemails**:
154 -** Click on **Calls**
155 -** Click on **Voicemails**
156 -** Click the** Play **button to listen to the voicemail
157 -** **Hover over a caller** to reveal more options and delete the voicemail.
158 -** To return the call, click the **Video** or **Audio** callback buttons
159 159  )))
160 160  
161 161  
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162 162  
163 163  (% class="col-xs-12 col-sm-4" %)
164 164  (((
165 -[[Recent call screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
166 -
167 -[[Voicemail screen>>image:Wave-voicemail-mngmt.png||alt="Wave-voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
154 +[[Call History screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
168 168  )))
169 169  )))
170 170  
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214 214  
215 215  * **Account Status**
216 216  ** Click the **User** icon
217 -** Click the **Status** below the account name and extension
204 +** Click the **Status** below the account name and extention
218 218  *** **Online**: This is the default setting. New calls will prompt users.
219 219  *** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
220 220  *** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
Wave-voicemail-mngmt.png
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