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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 10.5
edited by Christine Sklareski
on 2025/06/05 11:22
Change comment: There is no comment for this version
To version 9.14
edited by Christine Sklareski
on 2025/06/03 16:23
Change comment: There is no comment for this version

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1 -Grandstream Wave Desktop App
1 +Grandstream Wave App
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6 6  
7 7  
8 8  Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave app simulates being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
9 -
10 -{{info}}
11 -Please Note: It is recommended that staff continue to use the chat feature in Google Chat as opposed to the Messaging feature in the Wave app.
12 -{{/info}}
13 -
14 -
15 -[[image:grandstream-wave-icon.png||alt="Grandstream Wave app logo" data-xwiki-image-style-border="true" height="137" width="137"]]
16 16  )))
17 17  
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26 26  )))
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28 28  
29 -Most of the screenshots on the Grandstream page are attributed to the Grandstream Wave for Desktop [[User Guide>>url:https://www.grandstream.com/hubfs/Product_Documentation/Wave_Desktop_user_guide.pdf?scrlybrkr=f4522331]].
30 30  
31 -.
32 -
33 -
34 34  ----
35 35  
36 36  (% class="row" %)
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46 46  ** URL
47 47  ** Username: your phone extension
48 48  ** Password
49 -
50 -* **To log out of the Wave for Desktop app:**
51 -** Tap the **User** icon at the top left
52 -** Scroll down and click on **Logout**
53 53  )))
54 54  
55 55  
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109 109  ** Disable/enable video feed
110 110  ** Hold/unhold a call
111 111  ** Share screen during video calls
112 -** Transfer a call through the More menu (blind or attended)
97 +** Transfer a call through the More menu
113 113  ** Conference call through the More menu
114 114  ** Record a call through the More menu The recording can be found in the call history interface.
115 115  
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128 128  (((
129 129  [[Features available during a call.>>image:Wave-OnCall.png||alt="Wave app - During call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
130 130  
131 -[[Answer multiple calls at once.>>image:Wave-MultipleCalls.png||alt="Answer multiple calls at once." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
116 +[[Answer multiple calls at once.>>image:WAve-switch3.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
132 132  
133 -[[Switch to desk phone during call.>>image:WAve-switch3 copy.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
118 +[[Switch to desk phone during call.>>image:WAve-switch3.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
134 134  )))
135 135  )))
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205 205  
206 206  * **Account Status**
207 207  ** Click the **User** icon
208 -** Click the **Status** below the account name and extension
193 +** Click the **Status** below the account name and extention
209 209  *** **Online**: This is the default setting. New calls will prompt users.
210 210  *** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
211 211  *** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
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