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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 10.4
edited by Christine Sklareski
on 2025/06/05 11:06
Change comment: There is no comment for this version
To version 9.12
edited by Christine Sklareski
on 2025/06/03 16:22
Change comment: There is no comment for this version

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1 -Grandstream Wave Desktop App
1 +Grandstream Wave App
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6 6  
7 7  
8 8  Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave app simulates being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
9 -
10 -{{info}}
11 -Please Note: It is recommended that staff continue to use the chat feature in Google Chat as opposed to the Messaging feature in the Wave app.
12 -{{/info}}
13 -
14 -
15 15  )))
16 16  
17 17  
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41 41  ** URL
42 42  ** Username: your phone extension
43 43  ** Password
44 -
45 -* **To log out of the Wave for Desktop app:**
46 -** Tap the **User** icon at the top left
47 -** Scroll down and click on **Logout**
48 48  )))
49 49  
50 50  
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104 104  ** Disable/enable video feed
105 105  ** Hold/unhold a call
106 106  ** Share screen during video calls
107 -** Transfer a call through the More menu (blind or attended)
97 +** Transfer a call through the More menu
108 108  ** Conference call through the More menu
109 109  ** Record a call through the More menu The recording can be found in the call history interface.
110 110  
101 +
111 111  * **Answer Multiple calls at once**:
112 112  ** On the lower left corner of the screen, switch between calls
113 113  ** The first call will automatically be placed on hold when a second call connects.
114 114  
106 +
115 115  * **Call Flip Function**: 
116 116  ** When you answer a call in the Wave app, you can switch to the desk phone:
117 117  *** On the desk phone, **tap the green strip** at the top of the screen and then tap **Switch** at the on-screen prompt.
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123 123  (((
124 124  [[Features available during a call.>>image:Wave-OnCall.png||alt="Wave app - During call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
125 125  
126 -[[Answer multiple calls at once.>>image:Wave-MultipleCalls.png||alt="Answer multiple calls at once." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
127 -
128 -[[Switch to desk phone during call.>>image:WAve-switch3 copy.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
118 +[[Switch to desk phone during call.>>image:WAve-switch3.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
129 129  )))
130 130  )))
131 131  
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200 200  
201 201  * **Account Status**
202 202  ** Click the **User** icon
203 -** Click the **Status** below the account name and extension
193 +** Click the **Status** below the account name and extention
204 204  *** **Online**: This is the default setting. New calls will prompt users.
205 205  *** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
206 206  *** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
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