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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 10.3
edited by Christine Sklareski
on 2025/06/05 10:48
Change comment: There is no comment for this version
To version 9.11
edited by Christine Sklareski
on 2025/06/03 16:22
Change comment: There is no comment for this version

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1 -Grandstream Wave Desktop App
1 +Grandstream Wave App
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7 7  
8 8  Wave for Desktop is a user-friendly app that lets teachers, office staff and administrators easily make phone calls from their computers without needing to be tied to their physical desk phone. The Wave app simulates being on a desk phone but use the computer's built-in microphone and speakers instead of the phone handset or speakerphone. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
9 -
10 -{{info}}
11 -Please Note: It is recommended that staff continue to use the chat feature in Google Chat as opposed to the Messaging feature in the Wave app.
12 -{{/info}}
13 -
14 -
15 15  )))
16 16  
17 17  
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41 41  ** URL
42 42  ** Username: your phone extension
43 43  ** Password
44 -
45 -
46 -* **To log out of the Wave for Desktop app:**
47 -** Tap the **User** icon at the top left
48 -** Scroll down and click on **Logout**
49 49  )))
50 50  
51 51  
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105 105  ** Disable/enable video feed
106 106  ** Hold/unhold a call
107 107  ** Share screen during video calls
108 -** Transfer a call through the More menu (blind or attended)
97 +** Transfer a call through the More menu
109 109  ** Conference call through the More menu
110 110  ** Record a call through the More menu The recording can be found in the call history interface.
111 111  
101 +
112 112  * **Answer Multiple calls at once**:
113 113  ** On the lower left corner of the screen, switch between calls
114 114  ** The first call will automatically be placed on hold when a second call connects.
115 115  
106 +
116 116  * **Call Flip Function**: 
117 117  ** When you answer a call in the Wave app, you can switch to the desk phone:
118 118  *** On the desk phone, **tap the green strip** at the top of the screen and then tap **Switch** at the on-screen prompt.
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124 124  (((
125 125  [[Features available during a call.>>image:Wave-OnCall.png||alt="Wave app - During call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
126 126  
127 -[[Answer multiple calls at once.>>image:Wave-MultipleCalls.png||alt="Answer multiple calls at once." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
128 -
129 -[[Switch to desk phone during call.>>image:WAve-switch3 copy.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
118 +[[Switch to desk phone during call.>>image:WAve-switch3.jpg||alt="Wave app - Switch to desk phone" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
130 130  )))
131 131  )))
132 132  
WAve-switch3 copy.jpg
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