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Last modified by Christine Sklareski on 2025/07/15 13:04
From version 1.2
edited by Christine Sklareski
on 2025/06/03 08:59
Change comment: There is no comment for this version
To version 6.20
edited by Christine Sklareski
on 2025/06/03 12:04
Change comment: There is no comment for this version

Summary

Details

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5 -= Section 1 =
5 +(% class="wikigeneratedid" id="HSection1" %)
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6 6  
7 -
8 -Content 1
8 +Wave Desktop is a user-friendly app that lets teachers, office staff and administrators easily make calls from their computers anywhere in their classroom or office without needing to be tied to a physical desk phone. The calls can be heard through computer's built-in speakers. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
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22 +
21 21  ----
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26 26  (((
27 -= Calling =
29 += Installing the Wave app and Logging in =
28 28  
29 29  
30 -Content 2
32 +* Install the Wave app through the Manager app (found in the Applications folder)
33 +* Submit a ticket through [[IncidentIQ>>http://support.etownschools.org]] requesting access to the Wave app.
34 +* Move the Wave app to the dock. Launch the Wave app and use the credentials provided by Technology Services to login.
35 +** URL
36 +** Username: your phone extension
37 +** Password
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37 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
44 +[[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
45 +
46 +[[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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50 +----
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56 += Making and Answering Calls =
57 +
58 +
59 +* **Make a Call**:
60 +** Click on **Calls**
61 +** **Enter the phone number** to call (add **9** for external calls)
62 +** Click the green **Call** button or blue **Video** call button to initiate the call.
63 +
64 +* **Answer a Call**:
65 +** When a call is coming in to your phone extension, a call notification will appear at the top right corner of your computer desktop
66 +** Click the Green button to accept the call or click the Red button to reject the call.
67 +** When the call is answered, click the Red button to hang up.
68 +** If you reject the call through the Wave app, the physical phone will continue to ring until it is picked up by voicemail.
69 +)))
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73 +(% class="col-xs-12 col-sm-4" %)
74 +(((
75 +[[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
76 +
77 +[[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
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81 +
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47 47  (((
48 -= Contacts =
88 += Call History =
49 49  
50 50  
51 51  Content 3
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58 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
98 +[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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69 -= Status =
109 += Finding and Saving Contacts =
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71 71  
72 72  Content 3
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79 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
119 +[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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91 -= Section 3 =
131 += Status =
92 92  
93 93  
94 94  Content 3
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101 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
141 +[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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