Wiki source code of Admin_Directions-GS3350

Version 17.6 by Christine Sklareski on 2025/05/21 11:22

version	line-number	content
1.1	1	(% class="row" %)
	2	(((
	3	(% class="col-xs-12 col-sm-8" %)
	4	(((
2.4	5	(% class="wikigeneratedid" id="HPlacingCalls" %)
	6
1.1	7
3.4	8	Hardware:
1.1	9
3.2	10
3.11	11	* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing\|\|rel="noopener noreferrer" target="_blank"]]
1.1	12	)))
	13
	14
	15
	16	(% class="col-xs-12 col-sm-4" %)
	17	(((
	18	{{box title="Contents"}}
	19	{{toc/}}
	20	{{/box}}
	21	)))
	22	)))
	23
	24	----
	25
	26	(% class="row" %)
	27	(((
	28	(% class="col-xs-12 col-sm-8" %)
	29	(((
8.2	30	= Place Calls =
2.4	31
17.4	32	To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
2.4	33
12.1	34	== Initiate a call: ==
11.3	35
	36	1. Pick up the handset
	37	1. Press the Speaker button on the phone
	38	1. Press the Speaker button on the touchscreen
12.2	39	1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
	40	1. Press a name on a button box (speakerphone will engage if not using handset)
11.3	41
8.2	42	== Place Ringing Calls ==
4.3	43
	44	* Place a ringing call to an internal extension:
13.2	45	** Initiate a call
	46	** Use the keypad to enter the extension
	47	** Press Audio call or Video call.
	48	*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
	49	*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
	50	** To disconnect the call, return the handset to the cradle.
	51	\\(% style="display:none" %)
	52	* To place a call to an outside phone number:
	53	** Initiate a call
	54	** Use the keypad to press 9 (to access the outside line)
	55	** Use the keypad to enter the external phone number
	56	** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
	57	** To disconnect the call, return the handset to the cradle.
4.3	58
8.2	59	== Place Emergency Calls ==
4.3	60
9.2	61	* To place an emergency 911 call:
	62	** Pick up the handset or engage the speakerphone
	63	** Dial 911 or 9911 on the keypad.
9.4	64	** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
9.2	65	** To disconnect the call, return the handset to the cradle or press the Speaker button.
7.1	66
9.3	67	* To place an internal emergency call to alert the office of an issue:
9.2	68	** Pick up the handset or engage the speakerphone
	69	** Dial your building's internal emergency extension on the keypad.
11.1	70	** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
9.2	71	** To disconnect the call, return the handset to the cradle or press the Speaker button.
4.3	72
15.2	73	(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
	74
	75	)))
13.4	76
15.2	77
	78
	79	(% class="col-xs-12 col-sm-4" %)
	80	(((
	81	[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png\|\|alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
	82	)))
	83	)))
	84
	85	----
	86
	87	(% class="row" %)
	88	(((
	89	(% class="col-xs-12 col-sm-8" %)
	90	(((
8.2	91	== Place Conference Calls ==
4.3	92
	93	* (((
17.5	94	To initiate a conference call from the dial screen:
13.7	95	GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
	96
	97	* Bring up the dial screen
15.2	98	* Enter the first extension number then press on it on the left panel of the screen
13.7	99	* The extension will be added to the dialing field and users can dial another number
	100	* When all extensions have been entered, press "Audio Call" or "Video Call"
	101
15.4	102
15.2	103	To initiate a conference call while on a phone call:
	104
17.6	105	* When the phone is on the call screen, tap on the "Conference" button
15.2	106	* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
17.5	107	* After the call is established, the conference screen is brought up.
	108	* Tap the "Invite" button to add more members to the conference.
	109
	110
	111	To initiate a conference call from the conference soft key:
	112
17.6	113	* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
15.2	114	)))
	115
13.7	116
2.4	117	)))
	118
15.4	119
	120
2.4	121	(% class="col-xs-12 col-sm-4" %)
	122	(((
15.4	123	[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png\|\|alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
	124
15.5	125
17.5	126	[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png\|\|alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
2.4	127	)))
	128	)))
	129
15.4	130
2.4	131	----
	132
	133	(% class="row" %)
	134	(((
	135	(% class="col-xs-12 col-sm-8" %)
	136	(((
2.1	137	= Answering Calls =
1.1	138
17.2	139	Caller ID will show who is calling.
1.1	140
17.4	141	* To answer a single incoming call:
17.2	142	** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
17.4	143	** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
	144
	145	* To answer a second simultaneous call
17.3	146	**
2.7	147	* To pick up a call ringing at another phone in your group
	148	* To send a ringing call to voicemail instead of answering
1.1	149	)))
	150
	151
	152
	153	(% class="col-xs-12 col-sm-4" %)
	154	(((
17.3	155	[[Figure 1. >>image:GS-AnswerAudioCall.png\|\|alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
	156
	157	[[Figure 1. >>image:GS-AnswerVideoCall.png\|\|alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
1.1	158	)))
	159	)))
	160
2.5	161	----
1.1	162
2.5	163	(% class="row" %)
	164	(((
	165	(% class="col-xs-12 col-sm-8" %)
	166	(((
3.10	167	= Directory, Speed Dials, Favorites, and Button Boxes =
2.5	168
	169
2.10	170	* Directory
	171	* Speed Dials
	172	* Favorites
3.10	173	* Button boxes
2.5	174	)))
	175
	176
	177
	178	(% class="col-xs-12 col-sm-4" %)
	179	(((
	180	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	181	)))
	182	)))
	183
	184
1.1	185	----
	186
	187	(% class="row" %)
	188	(((
	189	(% class="col-xs-12 col-sm-8" %)
	190	(((
2.1	191	= Call Handling =
	192
	193
2.5	194	* To transfer a call
	195	** Blind transfer
	196	** Announced transfer
	197	* To transfer a call to voicemail
2.6	198	** (((
	199	Press Transfer and then press * and then enter the extension to go to directly to VM
2.1	200	)))
2.6	201	)))
2.1	202
	203
	204
	205	(% class="col-xs-12 col-sm-4" %)
	206	(((
	207	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	208	)))
	209	)))
	210
	211
2.8	212	----
2.1	213
2.8	214	(% class="row" %)
	215	(((
	216	(% class="col-xs-12 col-sm-8" %)
	217	(((
3.11	218	= Pick up groups / Hunt groups / Monitored Extensions =
	219
	220
	221	* Pick up groups
	222	* Hunt groups
	223	* Monitored extensions
	224	)))
	225
	226
	227
	228	(% class="col-xs-12 col-sm-4" %)
	229	(((
	230	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	231	)))
	232	)))
	233
	234	----
	235
	236	(% class="row" %)
	237	(((
	238	(% class="col-xs-12 col-sm-8" %)
	239	(((
2.8	240	= Call History =
	241
	242
2.9	243	* Find your call history
	244	* Manage call history
	245	* Place calls from call history
2.8	246	)))
	247
	248
	249
	250	(% class="col-xs-12 col-sm-4" %)
	251	(((
	252	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	253	)))
	254	)))
	255
2.1	256	----
	257
	258	(% class="row" %)
	259	(((
	260	(% class="col-xs-12 col-sm-8" %)
	261	(((
2.11	262	= Availability States =
	263
	264
3.9	265	* Change availability state when OOO or In Meeting
2.11	266	)))
	267
	268
	269
	270	(% class="col-xs-12 col-sm-4" %)
	271	(((
	272	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	273	)))
	274	)))
	275
	276	----
	277
	278	(% class="row" %)
	279	(((
	280	(% class="col-xs-12 col-sm-8" %)
	281	(((
13.5	282	= Checking Voicemail =
2.1	283
	284
2.5	285	* To access your voicemail box
	286	* To access your voicemail from another extension within the district
	287	* To access your voicemail from off site
2.9	288	* Voicemail indicator
3.12	289	* Voicemail to email
2.1	290	)))
	291
	292
	293
	294	(% class="col-xs-12 col-sm-4" %)
	295	(((
	296	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	297	)))
	298	)))
	299
	300
	301	----
	302
	303	(% class="row" %)
	304	(((
	305	(% class="col-xs-12 col-sm-8" %)
	306	(((
2.5	307	= Phone Settings =
1.1	308
	309
2.6	310	* Disable tap sounds
	311	* Adjust volume:
	312	** Ringer volume
	313	** Call volume
	314	** Mute calls
1.1	315	)))
	316
	317
	318
	319	(% class="col-xs-12 col-sm-4" %)
	320	(((
	321	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	322	)))
	323	)))
	324
	325
	326
2.1	327	----
1.1	328
2.1	329	(% class="row" %)
	330	(((
	331	(% class="col-xs-12 col-sm-8" %)
	332	(((
13.6	333	= Answering Doorbells =
1.1	334
	335
2.1	336	Content 3
	337	)))
1.1	338
2.1	339
	340
	341	(% class="col-xs-12 col-sm-4" %)
	342	(((
	343	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	344	)))
	345	)))
	346
	347
	348	----
	349
	350	(% class="row" %)
	351	(((
	352	(% class="col-xs-12 col-sm-8" %)
	353	(((
3.9	354	= All Call and Paging/Intercom =
2.1	355
	356
3.9	357	* Page within school
	358	* Page between buildings
2.1	359	)))
	360
	361
	362
	363	(% class="col-xs-12 col-sm-4" %)
	364	(((
	365	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	366	)))
	367	)))
	368
1.1	369

Wiki source code of Admin_Directions-GS3350

Search

Quick Links

Navigation

Child Pages

Backlinks