Wiki source code of Admin_Directions-GS3350

Version 17.4 by Christine Sklareski on 2025/05/21 11:08

version	line-number	content
1.1	1	(% class="row" %)
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	3	(% class="col-xs-12 col-sm-8" %)
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2.4	5	(% class="wikigeneratedid" id="HPlacingCalls" %)
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1.1	7
3.4	8	Hardware:
1.1	9
3.2	10
3.11	11	* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing\|\|rel="noopener noreferrer" target="_blank"]]
1.1	12	)))
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	16	(% class="col-xs-12 col-sm-4" %)
	17	(((
	18	{{box title="Contents"}}
	19	{{toc/}}
	20	{{/box}}
	21	)))
	22	)))
	23
	24	----
	25
	26	(% class="row" %)
	27	(((
	28	(% class="col-xs-12 col-sm-8" %)
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8.2	30	= Place Calls =
2.4	31
17.4	32	To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
2.4	33
12.1	34	== Initiate a call: ==
11.3	35
	36	1. Pick up the handset
	37	1. Press the Speaker button on the phone
	38	1. Press the Speaker button on the touchscreen
12.2	39	1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
	40	1. Press a name on a button box (speakerphone will engage if not using handset)
11.3	41
8.2	42	== Place Ringing Calls ==
4.3	43
	44	* Place a ringing call to an internal extension:
13.2	45	** Initiate a call
	46	** Use the keypad to enter the extension
	47	** Press Audio call or Video call.
	48	*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
	49	*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
	50	** To disconnect the call, return the handset to the cradle.
	51	\\(% style="display:none" %)
	52	* To place a call to an outside phone number:
	53	** Initiate a call
	54	** Use the keypad to press 9 (to access the outside line)
	55	** Use the keypad to enter the external phone number
	56	** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
	57	** To disconnect the call, return the handset to the cradle.
4.3	58
8.2	59	== Place Emergency Calls ==
4.3	60
9.2	61	* To place an emergency 911 call:
	62	** Pick up the handset or engage the speakerphone
	63	** Dial 911 or 9911 on the keypad.
9.4	64	** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
9.2	65	** To disconnect the call, return the handset to the cradle or press the Speaker button.
7.1	66
9.3	67	* To place an internal emergency call to alert the office of an issue:
9.2	68	** Pick up the handset or engage the speakerphone
	69	** Dial your building's internal emergency extension on the keypad.
11.1	70	** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
9.2	71	** To disconnect the call, return the handset to the cradle or press the Speaker button.
4.3	72
15.2	73	(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
	74
	75	)))
13.4	76
15.2	77
	78
	79	(% class="col-xs-12 col-sm-4" %)
	80	(((
	81	[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png\|\|alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
	82	)))
	83	)))
	84
	85	----
	86
	87	(% class="row" %)
	88	(((
	89	(% class="col-xs-12 col-sm-8" %)
	90	(((
8.2	91	== Place Conference Calls ==
4.3	92
	93	* (((
15.2	94	To initiate a conference call:
13.7	95	GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
	96
	97	* Bring up the dial screen
15.2	98	* Enter the first extension number then press on it on the left panel of the screen
13.7	99	* The extension will be added to the dialing field and users can dial another number
	100	* When all extensions have been entered, press "Audio Call" or "Video Call"
	101
15.4	102
15.2	103	To initiate a conference call while on a phone call:
	104
	105	* When the phone is on the call screen, tap on the "Conference" button
	106	* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
	107	* Tap the "Invite" button to add members to the conference.
	108	* A dial tone will be heard to start dialing a new number.
	109	)))
	110
13.7	111
2.4	112	)))
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15.4	114
	115
2.4	116	(% class="col-xs-12 col-sm-4" %)
	117	(((
15.4	118	[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png\|\|alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
	119
15.5	120
15.4	121	[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png\|\|alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
2.4	122	)))
	123	)))
	124
15.4	125
2.4	126	----
	127
	128	(% class="row" %)
	129	(((
	130	(% class="col-xs-12 col-sm-8" %)
	131	(((
2.1	132	= Answering Calls =
1.1	133
17.2	134	Caller ID will show who is calling.
1.1	135
17.4	136	* To answer a single incoming call:
17.2	137	** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
17.4	138	** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
	139
	140	* To answer a second simultaneous call
17.3	141	**
2.7	142	* To pick up a call ringing at another phone in your group
	143	* To send a ringing call to voicemail instead of answering
1.1	144	)))
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	146
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	148	(% class="col-xs-12 col-sm-4" %)
	149	(((
17.3	150	[[Figure 1. >>image:GS-AnswerAudioCall.png\|\|alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
	151
	152	[[Figure 1. >>image:GS-AnswerVideoCall.png\|\|alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
1.1	153	)))
	154	)))
	155
2.5	156	----
1.1	157
2.5	158	(% class="row" %)
	159	(((
	160	(% class="col-xs-12 col-sm-8" %)
	161	(((
3.10	162	= Directory, Speed Dials, Favorites, and Button Boxes =
2.5	163
	164
2.10	165	* Directory
	166	* Speed Dials
	167	* Favorites
3.10	168	* Button boxes
2.5	169	)))
	170
	171
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	173	(% class="col-xs-12 col-sm-4" %)
	174	(((
	175	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	176	)))
	177	)))
	178
	179
1.1	180	----
	181
	182	(% class="row" %)
	183	(((
	184	(% class="col-xs-12 col-sm-8" %)
	185	(((
2.1	186	= Call Handling =
	187
	188
2.5	189	* To transfer a call
	190	** Blind transfer
	191	** Announced transfer
	192	* To transfer a call to voicemail
2.6	193	** (((
	194	Press Transfer and then press * and then enter the extension to go to directly to VM
2.1	195	)))
2.6	196	)))
2.1	197
	198
	199
	200	(% class="col-xs-12 col-sm-4" %)
	201	(((
	202	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	203	)))
	204	)))
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2.8	207	----
2.1	208
2.8	209	(% class="row" %)
	210	(((
	211	(% class="col-xs-12 col-sm-8" %)
	212	(((
3.11	213	= Pick up groups / Hunt groups / Monitored Extensions =
	214
	215
	216	* Pick up groups
	217	* Hunt groups
	218	* Monitored extensions
	219	)))
	220
	221
	222
	223	(% class="col-xs-12 col-sm-4" %)
	224	(((
	225	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	226	)))
	227	)))
	228
	229	----
	230
	231	(% class="row" %)
	232	(((
	233	(% class="col-xs-12 col-sm-8" %)
	234	(((
2.8	235	= Call History =
	236
	237
2.9	238	* Find your call history
	239	* Manage call history
	240	* Place calls from call history
2.8	241	)))
	242
	243
	244
	245	(% class="col-xs-12 col-sm-4" %)
	246	(((
	247	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	248	)))
	249	)))
	250
2.1	251	----
	252
	253	(% class="row" %)
	254	(((
	255	(% class="col-xs-12 col-sm-8" %)
	256	(((
2.11	257	= Availability States =
	258
	259
3.9	260	* Change availability state when OOO or In Meeting
2.11	261	)))
	262
	263
	264
	265	(% class="col-xs-12 col-sm-4" %)
	266	(((
	267	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	268	)))
	269	)))
	270
	271	----
	272
	273	(% class="row" %)
	274	(((
	275	(% class="col-xs-12 col-sm-8" %)
	276	(((
13.5	277	= Checking Voicemail =
2.1	278
	279
2.5	280	* To access your voicemail box
	281	* To access your voicemail from another extension within the district
	282	* To access your voicemail from off site
2.9	283	* Voicemail indicator
3.12	284	* Voicemail to email
2.1	285	)))
	286
	287
	288
	289	(% class="col-xs-12 col-sm-4" %)
	290	(((
	291	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	292	)))
	293	)))
	294
	295
	296	----
	297
	298	(% class="row" %)
	299	(((
	300	(% class="col-xs-12 col-sm-8" %)
	301	(((
2.5	302	= Phone Settings =
1.1	303
	304
2.6	305	* Disable tap sounds
	306	* Adjust volume:
	307	** Ringer volume
	308	** Call volume
	309	** Mute calls
1.1	310	)))
	311
	312
	313
	314	(% class="col-xs-12 col-sm-4" %)
	315	(((
	316	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	317	)))
	318	)))
	319
	320
	321
2.1	322	----
1.1	323
2.1	324	(% class="row" %)
	325	(((
	326	(% class="col-xs-12 col-sm-8" %)
	327	(((
13.6	328	= Answering Doorbells =
1.1	329
	330
2.1	331	Content 3
	332	)))
1.1	333
2.1	334
	335
	336	(% class="col-xs-12 col-sm-4" %)
	337	(((
	338	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	339	)))
	340	)))
	341
	342
	343	----
	344
	345	(% class="row" %)
	346	(((
	347	(% class="col-xs-12 col-sm-8" %)
	348	(((
3.9	349	= All Call and Paging/Intercom =
2.1	350
	351
3.9	352	* Page within school
	353	* Page between buildings
2.1	354	)))
	355
	356
	357
	358	(% class="col-xs-12 col-sm-4" %)
	359	(((
	360	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	361	)))
	362	)))
	363
1.1	364

Wiki source code of Admin_Directions-GS3350

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