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Wiki source code of Admin_Directions-GS3350

Version 13.7 by Christine Sklareski on 2025/05/21 10:04
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8 Hardware:
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11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
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24 ----
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30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
40
41 == ==
42
43 == Place Ringing Calls ==
44
45 * **Place a ringing call to an internal extension:**
46 ** Initiate a call
47 ** Use the keypad to enter the extension
48 ** Press Audio call or Video call.
49 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 ** To disconnect the call, return the handset to the cradle.
52 \\(% style="display:none" %)
53 * **To place a call to an outside phone number**:
54 ** Initiate a call
55 ** Use the keypad to press 9 (to access the outside line)
56 ** Use the keypad to enter the external phone number
57 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 ** To disconnect the call, return the handset to the cradle.
59
60 == ==
61
62 == Place Emergency Calls ==
63
64 * **To place an emergency 911 call:**
65 ** Pick up the handset or engage the speakerphone
66 ** Dial 911 or 9911 on the keypad.
67 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
69
70 * **To place an internal emergency call to alert the office of an issue:**
71 ** Pick up the handset or engage the speakerphone
72 ** Dial your building's internal emergency extension on the keypad.
73 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
75
76 == ==
77
78 == Place Conference Calls ==
79
80 * (((
81 **To initiate a conference call **
82 GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
83
84 * Bring up the dial screen
85 * Enter the extension number then press on it on the left panel of the screen
86 * The extension will be added to the dialing field and users can dial another number
87 * When all extensions have been entered, press "Audio Call" or "Video Call"
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98 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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104 ----
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109 (((
110 = Answering Calls =
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112
113 * Call ID will show who is calling
114 * To answer a ringing call
115 * To answer a second simultaneous call
116 * To pick up a call ringing at another phone in your group
117 * To send a ringing call to voicemail instead of answering
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123 (((
124 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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128 ----
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134 = Directory, Speed Dials, Favorites, and Button Boxes =
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136
137 * Directory
138 * Speed Dials
139 * Favorites
140 * Button boxes
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147 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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152 ----
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154 (% class="row" %)
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156 (% class="col-xs-12 col-sm-8" %)
157 (((
158 = Call Handling =
159
160
161 * To transfer a call 
162 ** Blind transfer
163 ** Announced transfer
164 * To transfer a call to voicemail
165 ** (((
166 Press Transfer and then press * and then enter the extension to go to directly to VM
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173 (((
174 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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179 ----
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183 (% class="col-xs-12 col-sm-8" %)
184 (((
185 = Pick up groups / Hunt groups / Monitored Extensions =
186
187
188 * Pick up groups
189 * Hunt groups
190 * Monitored extensions
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195 (% class="col-xs-12 col-sm-4" %)
196 (((
197 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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201 ----
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203 (% class="row" %)
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205 (% class="col-xs-12 col-sm-8" %)
206 (((
207 = Call History =
208
209
210 * Find your call history
211 * Manage call history
212 * Place calls from call history
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217 (% class="col-xs-12 col-sm-4" %)
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219 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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223 ----
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227 (% class="col-xs-12 col-sm-8" %)
228 (((
229 = Availability States =
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231
232 * Change availability state when OOO or In Meeting
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238 (((
239 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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243 ----
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245 (% class="row" %)
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247 (% class="col-xs-12 col-sm-8" %)
248 (((
249 = Checking Voicemail =
250
251
252 * To access your voicemail box
253 * To access your voicemail from another extension within the district
254 * To access your voicemail from off site
255 * Voicemail indicator
256 * Voicemail to email
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261 (% class="col-xs-12 col-sm-4" %)
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263 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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268 ----
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274 = Phone Settings =
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276
277 * Disable tap sounds
278 * Adjust volume:
279 ** Ringer volume
280 ** Call volume
281 ** Mute calls
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286 (% class="col-xs-12 col-sm-4" %)
287 (((
288 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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299 (((
300 = Answering Doorbells =
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303 Content 3
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310 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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315 ----
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321 = All Call and Paging/Intercom =
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323
324 * Page within school
325 * Page between buildings
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332 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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