Wiki source code of Admin_Directions-GS3350

Version 11.4 by Christine Sklareski on 2025/05/16 15:57

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Christine Sklareski 3.4 8 Hardware:
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Christine Sklareski 3.2 10
Christine Sklareski 3.11 11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
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Christine Sklareski 8.2 30 = **Place Calls** =
Christine Sklareski 2.4 31
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Christine Sklareski 11.4 33 == Ways to initiate a call: ==
Christine Sklareski 11.3 34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
Christine Sklareski 11.4 38 1. Press a name from the Speed dial menu on the touchscreen
39 1. Press a name on the button box
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Christine Sklareski 8.2 42 == Place Ringing Calls ==
Christine Sklareski 4.3 43
44 * **Place a ringing call to an internal extension:**
Christine Sklareski 9.3 45 ** **Handset**:
Christine Sklareski 4.3 46 *** Pick up the handset
47 *** Use the keypad to enter the extension
Christine Sklareski 9.4 48 *** Press Audio call or Video call.
49 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
Christine Sklareski 9.2 51 *** To disconnect the call, return the handset to the cradle.
Christine Sklareski 9.3 52 ** **Speakerphone:**
Christine Sklareski 4.3 53 *** Press the Dial/Send button or the Speaker button
54 *** Use the keypad to enter the extension
Christine Sklareski 9.4 55 *** Press Audio call or Video call.
56 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
57 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
Christine Sklareski 4.3 58 *** To disconnect the call, press the Speaker button.(% style="display:none" %)
59
60 * **To place a call to an outside phone number**
Christine Sklareski 9.3 61 ** **Handset**:
Christine Sklareski 4.3 62 *** Pick up the handset
63 *** Use the keypad to press 9 (to access the outside line)
64 *** Use the keypad to enter the external phone number
Christine Sklareski 11.1 65 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
Christine Sklareski 9.2 66 *** To disconnect the call, return the handset to the cradle.
Christine Sklareski 9.3 67 ** **Speakerphone:**
Christine Sklareski 4.3 68 *** Press the Dial/Send button or the Speaker button
69 *** Use the keypad to press 9 (to access the outside line)
70 *** Use the keypad to enter the external phone number
Christine Sklareski 11.1 71 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
Christine Sklareski 9.2 72 *** To disconnect the call, press the Speaker button.
Christine Sklareski 4.3 73
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Christine Sklareski 8.2 75 == Place Emergency Calls ==
Christine Sklareski 4.3 76
Christine Sklareski 9.2 77 * **To place an emergency 911 call:**
78 ** Pick up the handset or engage the speakerphone
79 ** Dial 911 or 9911 on the keypad.
Christine Sklareski 9.4 80 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
Christine Sklareski 9.2 81 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
Christine Sklareski 7.1 82
Christine Sklareski 9.3 83 * **To place an internal emergency call to alert the office of an issue:**
Christine Sklareski 9.2 84 ** Pick up the handset or engage the speakerphone
85 ** Dial your building's internal emergency extension on the keypad.
Christine Sklareski 11.1 86 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
Christine Sklareski 9.2 87 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
Christine Sklareski 4.3 88
Christine Sklareski 8.2 89 == Place Conference Calls ==
Christine Sklareski 4.3 90
91 * (((
92 **To place a conference call**
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Christine Sklareski 11.2 100 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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Christine Sklareski 2.1 112 = Answering Calls =
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Christine Sklareski 3.7 115 * Call ID will show who is calling
Christine Sklareski 2.5 116 * To answer a ringing call
117 * To answer a second simultaneous call
Christine Sklareski 2.7 118 * To pick up a call ringing at another phone in your group
119 * To send a ringing call to voicemail instead of answering
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Christine Sklareski 2.4 126 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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Christine Sklareski 3.10 136 = Directory, Speed Dials, Favorites, and Button Boxes =
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Christine Sklareski 2.10 139 * Directory
140 * Speed Dials
141 * Favorites
Christine Sklareski 3.10 142 * Button boxes
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149 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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Christine Sklareski 2.1 160 = Call Handling =
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Christine Sklareski 2.5 163 * To transfer a call 
164 ** Blind transfer
165 ** Announced transfer
166 * To transfer a call to voicemail
Christine Sklareski 2.6 167 ** (((
168 Press Transfer and then press * and then enter the extension to go to directly to VM
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Christine Sklareski 3.11 187 = Pick up groups / Hunt groups / Monitored Extensions =
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190 * Pick up groups
191 * Hunt groups
192 * Monitored extensions
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Christine Sklareski 2.8 209 = Call History =
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Christine Sklareski 2.9 212 * Find your call history
213 * Manage call history
214 * Place calls from call history
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Christine Sklareski 2.11 231 = Availability States =
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Christine Sklareski 3.9 234 * Change availability state when OOO or In Meeting
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Christine Sklareski 3.8 251 = Voicemail =
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Christine Sklareski 2.5 254 * To access your voicemail box
255 * To access your voicemail from another extension within the district
256 * To access your voicemail from off site
Christine Sklareski 2.9 257 * Voicemail indicator
Christine Sklareski 3.12 258 * Voicemail to email
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Christine Sklareski 2.5 276 = Phone Settings =
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Christine Sklareski 2.6 279 * Disable tap sounds
280 * Adjust volume:
281 ** Ringer volume
282 ** Call volume
283 ** Mute calls
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Christine Sklareski 2.5 302 = Doorbells =
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Christine Sklareski 2.1 305 Content 3
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Christine Sklareski 3.9 323 = All Call and Paging/Intercom =
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Christine Sklareski 3.9 326 * Page within school
327 * Page between buildings
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