Wiki source code of Admin_Directions-GS3350
Version 11.4 by Christine Sklareski on 2025/05/16 15:57
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1.1 | 1 | (% class="row" %) |
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2.4 | 5 | (% class="wikigeneratedid" id="HPlacingCalls" %) |
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1.1 | 7 | |
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3.4 | 8 | Hardware: |
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1.1 | 9 | |
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3.2 | 10 | |
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3.11 | 11 | * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] |
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1.1 | 12 | ))) |
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| 16 | (% class="col-xs-12 col-sm-4" %) | ||
| 17 | ((( | ||
| 18 | {{box title="**Contents**"}} | ||
| 19 | {{toc/}} | ||
| 20 | {{/box}} | ||
| 21 | ))) | ||
| 22 | ))) | ||
| 23 | |||
| 24 | ---- | ||
| 25 | |||
| 26 | (% class="row" %) | ||
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| 28 | (% class="col-xs-12 col-sm-8" %) | ||
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8.2 | 30 | = **Place Calls** = |
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2.4 | 31 | |
| 32 | |||
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11.4 | 33 | == Ways to initiate a call: == |
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11.3 | 34 | |
| 35 | 1. Pick up the handset | ||
| 36 | 1. Press the Speaker button on the phone | ||
| 37 | 1. Press the Speaker button on the touchscreen | ||
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11.4 | 38 | 1. Press a name from the Speed dial menu on the touchscreen |
| 39 | 1. Press a name on the button box | ||
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11.3 | 40 | |
| 41 | |||
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8.2 | 42 | == Place Ringing Calls == |
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4.3 | 43 | |
| 44 | * **Place a ringing call to an internal extension:** | ||
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9.3 | 45 | ** **Handset**: |
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4.3 | 46 | *** Pick up the handset |
| 47 | *** Use the keypad to enter the extension | ||
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9.4 | 48 | *** Press Audio call or Video call. |
| 49 | **** Please note that if you don't press Audio or Video call, the call will engage after a short delay. | ||
| 50 | **** Video calls will only work on admin phone models. Classroom phone models do not have a camera. | ||
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9.2 | 51 | *** To disconnect the call, return the handset to the cradle. |
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9.3 | 52 | ** **Speakerphone:** |
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4.3 | 53 | *** Press the Dial/Send button or the Speaker button |
| 54 | *** Use the keypad to enter the extension | ||
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9.4 | 55 | *** Press Audio call or Video call. |
| 56 | **** Please note that if you don't press Audio or Video call, the call will engage after a short delay. | ||
| 57 | **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %) | ||
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4.3 | 58 | *** To disconnect the call, press the Speaker button.(% style="display:none" %) |
| 59 | |||
| 60 | * **To place a call to an outside phone number** | ||
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9.3 | 61 | ** **Handset**: |
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4.3 | 62 | *** Pick up the handset |
| 63 | *** Use the keypad to press 9 (to access the outside line) | ||
| 64 | *** Use the keypad to enter the external phone number | ||
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11.1 | 65 | *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
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9.2 | 66 | *** To disconnect the call, return the handset to the cradle. |
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9.3 | 67 | ** **Speakerphone:** |
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4.3 | 68 | *** Press the Dial/Send button or the Speaker button |
| 69 | *** Use the keypad to press 9 (to access the outside line) | ||
| 70 | *** Use the keypad to enter the external phone number | ||
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11.1 | 71 | *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
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9.2 | 72 | *** To disconnect the call, press the Speaker button. |
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4.3 | 73 | |
| 74 | |||
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8.2 | 75 | == Place Emergency Calls == |
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4.3 | 76 | |
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9.2 | 77 | * **To place an emergency 911 call:** |
| 78 | ** Pick up the handset or engage the speakerphone | ||
| 79 | ** Dial 911 or 9911 on the keypad. | ||
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9.4 | 80 | ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. |
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9.2 | 81 | ** To disconnect the call, return the handset to the cradle or press the Speaker button. |
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7.1 | 82 | |
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9.3 | 83 | * **To place an internal emergency call to alert the office of an issue:** |
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9.2 | 84 | ** Pick up the handset or engage the speakerphone |
| 85 | ** Dial your building's internal emergency extension on the keypad. | ||
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11.1 | 86 | ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
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9.2 | 87 | ** To disconnect the call, return the handset to the cradle or press the Speaker button. |
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4.3 | 88 | |
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8.2 | 89 | == Place Conference Calls == |
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4.3 | 90 | |
| 91 | * ((( | ||
| 92 | **To place a conference call** | ||
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2.4 | 93 | ))) |
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4.3 | 94 | ))) |
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2.4 | 95 | |
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| 98 | (% class="col-xs-12 col-sm-4" %) | ||
| 99 | ((( | ||
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11.2 | 100 | [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]] |
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2.4 | 101 | ))) |
| 102 | ))) | ||
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| 105 | |||
| 106 | ---- | ||
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| 108 | (% class="row" %) | ||
| 109 | ((( | ||
| 110 | (% class="col-xs-12 col-sm-8" %) | ||
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2.1 | 112 | = Answering Calls = |
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1.1 | 113 | |
| 114 | |||
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3.7 | 115 | * Call ID will show who is calling |
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2.5 | 116 | * To answer a ringing call |
| 117 | * To answer a second simultaneous call | ||
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2.7 | 118 | * To pick up a call ringing at another phone in your group |
| 119 | * To send a ringing call to voicemail instead of answering | ||
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1.1 | 120 | ))) |
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| 124 | (% class="col-xs-12 col-sm-4" %) | ||
| 125 | ((( | ||
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2.4 | 126 | [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]] |
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1.1 | 127 | ))) |
| 128 | ))) | ||
| 129 | |||
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2.5 | 130 | ---- |
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1.1 | 131 | |
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2.5 | 132 | (% class="row" %) |
| 133 | ((( | ||
| 134 | (% class="col-xs-12 col-sm-8" %) | ||
| 135 | ((( | ||
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3.10 | 136 | = Directory, Speed Dials, Favorites, and Button Boxes = |
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2.5 | 137 | |
| 138 | |||
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2.10 | 139 | * Directory |
| 140 | * Speed Dials | ||
| 141 | * Favorites | ||
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3.10 | 142 | * Button boxes |
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2.5 | 143 | ))) |
| 144 | |||
| 145 | |||
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| 147 | (% class="col-xs-12 col-sm-4" %) | ||
| 148 | ((( | ||
| 149 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 150 | ))) | ||
| 151 | ))) | ||
| 152 | |||
| 153 | |||
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1.1 | 154 | ---- |
| 155 | |||
| 156 | (% class="row" %) | ||
| 157 | ((( | ||
| 158 | (% class="col-xs-12 col-sm-8" %) | ||
| 159 | ((( | ||
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2.1 | 160 | = Call Handling = |
| 161 | |||
| 162 | |||
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2.5 | 163 | * To transfer a call |
| 164 | ** Blind transfer | ||
| 165 | ** Announced transfer | ||
| 166 | * To transfer a call to voicemail | ||
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2.6 | 167 | ** ((( |
| 168 | Press Transfer and then press * and then enter the extension to go to directly to VM | ||
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2.1 | 169 | ))) |
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2.6 | 170 | ))) |
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2.1 | 171 | |
| 172 | |||
| 173 | |||
| 174 | (% class="col-xs-12 col-sm-4" %) | ||
| 175 | ((( | ||
| 176 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 177 | ))) | ||
| 178 | ))) | ||
| 179 | |||
| 180 | |||
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2.8 | 181 | ---- |
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2.1 | 182 | |
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2.8 | 183 | (% class="row" %) |
| 184 | ((( | ||
| 185 | (% class="col-xs-12 col-sm-8" %) | ||
| 186 | ((( | ||
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3.11 | 187 | = Pick up groups / Hunt groups / Monitored Extensions = |
| 188 | |||
| 189 | |||
| 190 | * Pick up groups | ||
| 191 | * Hunt groups | ||
| 192 | * Monitored extensions | ||
| 193 | ))) | ||
| 194 | |||
| 195 | |||
| 196 | |||
| 197 | (% class="col-xs-12 col-sm-4" %) | ||
| 198 | ((( | ||
| 199 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 200 | ))) | ||
| 201 | ))) | ||
| 202 | |||
| 203 | ---- | ||
| 204 | |||
| 205 | (% class="row" %) | ||
| 206 | ((( | ||
| 207 | (% class="col-xs-12 col-sm-8" %) | ||
| 208 | ((( | ||
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2.8 | 209 | = Call History = |
| 210 | |||
| 211 | |||
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2.9 | 212 | * Find your call history |
| 213 | * Manage call history | ||
| 214 | * Place calls from call history | ||
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2.8 | 215 | ))) |
| 216 | |||
| 217 | |||
| 218 | |||
| 219 | (% class="col-xs-12 col-sm-4" %) | ||
| 220 | ((( | ||
| 221 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 222 | ))) | ||
| 223 | ))) | ||
| 224 | |||
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2.1 | 225 | ---- |
| 226 | |||
| 227 | (% class="row" %) | ||
| 228 | ((( | ||
| 229 | (% class="col-xs-12 col-sm-8" %) | ||
| 230 | ((( | ||
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2.11 | 231 | = Availability States = |
| 232 | |||
| 233 | |||
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3.9 | 234 | * Change availability state when OOO or In Meeting |
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2.11 | 235 | ))) |
| 236 | |||
| 237 | |||
| 238 | |||
| 239 | (% class="col-xs-12 col-sm-4" %) | ||
| 240 | ((( | ||
| 241 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 242 | ))) | ||
| 243 | ))) | ||
| 244 | |||
| 245 | ---- | ||
| 246 | |||
| 247 | (% class="row" %) | ||
| 248 | ((( | ||
| 249 | (% class="col-xs-12 col-sm-8" %) | ||
| 250 | ((( | ||
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3.8 | 251 | = Voicemail = |
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2.1 | 252 | |
| 253 | |||
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2.5 | 254 | * To access your voicemail box |
| 255 | * To access your voicemail from another extension within the district | ||
| 256 | * To access your voicemail from off site | ||
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2.9 | 257 | * Voicemail indicator |
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3.12 | 258 | * Voicemail to email |
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2.1 | 259 | ))) |
| 260 | |||
| 261 | |||
| 262 | |||
| 263 | (% class="col-xs-12 col-sm-4" %) | ||
| 264 | ((( | ||
| 265 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 266 | ))) | ||
| 267 | ))) | ||
| 268 | |||
| 269 | |||
| 270 | ---- | ||
| 271 | |||
| 272 | (% class="row" %) | ||
| 273 | ((( | ||
| 274 | (% class="col-xs-12 col-sm-8" %) | ||
| 275 | ((( | ||
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2.5 | 276 | = Phone Settings = |
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1.1 | 277 | |
| 278 | |||
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2.6 | 279 | * Disable tap sounds |
| 280 | * Adjust volume: | ||
| 281 | ** Ringer volume | ||
| 282 | ** Call volume | ||
| 283 | ** Mute calls | ||
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1.1 | 284 | ))) |
| 285 | |||
| 286 | |||
| 287 | |||
| 288 | (% class="col-xs-12 col-sm-4" %) | ||
| 289 | ((( | ||
| 290 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 291 | ))) | ||
| 292 | ))) | ||
| 293 | |||
| 294 | |||
| 295 | |||
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2.1 | 296 | ---- |
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1.1 | 297 | |
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2.1 | 298 | (% class="row" %) |
| 299 | ((( | ||
| 300 | (% class="col-xs-12 col-sm-8" %) | ||
| 301 | ((( | ||
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2.5 | 302 | = Doorbells = |
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1.1 | 303 | |
| 304 | |||
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2.1 | 305 | Content 3 |
| 306 | ))) | ||
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1.1 | 307 | |
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2.1 | 308 | |
| 309 | |||
| 310 | (% class="col-xs-12 col-sm-4" %) | ||
| 311 | ((( | ||
| 312 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 313 | ))) | ||
| 314 | ))) | ||
| 315 | |||
| 316 | |||
| 317 | ---- | ||
| 318 | |||
| 319 | (% class="row" %) | ||
| 320 | ((( | ||
| 321 | (% class="col-xs-12 col-sm-8" %) | ||
| 322 | ((( | ||
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3.9 | 323 | = All Call and Paging/Intercom = |
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2.1 | 324 | |
| 325 | |||
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3.9 | 326 | * Page within school |
| 327 | * Page between buildings | ||
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2.1 | 328 | ))) |
| 329 | |||
| 330 | |||
| 331 | |||
| 332 | (% class="col-xs-12 col-sm-4" %) | ||
| 333 | ((( | ||
| 334 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 335 | ))) | ||
| 336 | ))) | ||
| 337 | |||
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1.1 | 338 |