Wiki source code of Admin_Directions-GS3350

Version 11.4 by Christine Sklareski on 2025/05/16 15:57

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8 Hardware:
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11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
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24 ----
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30 = **Place Calls** =
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32
33 == Ways to initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name from the Speed dial menu on the touchscreen
39 1. Press a name on the button box
40
41
42 == Place Ringing Calls ==
43
44 * **Place a ringing call to an internal extension:**
45 ** **Handset**:
46 *** Pick up the handset
47 *** Use the keypad to enter the extension
48 *** Press Audio call or Video call.
49 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 *** To disconnect the call, return the handset to the cradle.
52 ** **Speakerphone:**
53 *** Press the Dial/Send button or the Speaker button
54 *** Use the keypad to enter the extension
55 *** Press Audio call or Video call.
56 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
57 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
58 *** To disconnect the call, press the Speaker button.(% style="display:none" %)
59
60 * **To place a call to an outside phone number**
61 ** **Handset**:
62 *** Pick up the handset
63 *** Use the keypad to press 9 (to access the outside line)
64 *** Use the keypad to enter the external phone number
65 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
66 *** To disconnect the call, return the handset to the cradle.
67 ** **Speakerphone:**
68 *** Press the Dial/Send button or the Speaker button
69 *** Use the keypad to press 9 (to access the outside line)
70 *** Use the keypad to enter the external phone number
71 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 *** To disconnect the call, press the Speaker button.
73
74
75 == Place Emergency Calls ==
76
77 * **To place an emergency 911 call:**
78 ** Pick up the handset or engage the speakerphone
79 ** Dial 911 or 9911 on the keypad.
80 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
81 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
82
83 * **To place an internal emergency call to alert the office of an issue:**
84 ** Pick up the handset or engage the speakerphone
85 ** Dial your building's internal emergency extension on the keypad.
86 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
87 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
88
89 == Place Conference Calls ==
90
91 * (((
92 **To place a conference call**
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100 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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112 = Answering Calls =
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114
115 * Call ID will show who is calling
116 * To answer a ringing call
117 * To answer a second simultaneous call
118 * To pick up a call ringing at another phone in your group
119 * To send a ringing call to voicemail instead of answering
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126 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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130 ----
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132 (% class="row" %)
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136 = Directory, Speed Dials, Favorites, and Button Boxes =
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138
139 * Directory
140 * Speed Dials
141 * Favorites
142 * Button boxes
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147 (% class="col-xs-12 col-sm-4" %)
148 (((
149 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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154 ----
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156 (% class="row" %)
157 (((
158 (% class="col-xs-12 col-sm-8" %)
159 (((
160 = Call Handling =
161
162
163 * To transfer a call 
164 ** Blind transfer
165 ** Announced transfer
166 * To transfer a call to voicemail
167 ** (((
168 Press Transfer and then press * and then enter the extension to go to directly to VM
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174 (% class="col-xs-12 col-sm-4" %)
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176 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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181 ----
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183 (% class="row" %)
184 (((
185 (% class="col-xs-12 col-sm-8" %)
186 (((
187 = Pick up groups / Hunt groups / Monitored Extensions =
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189
190 * Pick up groups
191 * Hunt groups
192 * Monitored extensions
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197 (% class="col-xs-12 col-sm-4" %)
198 (((
199 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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203 ----
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205 (% class="row" %)
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207 (% class="col-xs-12 col-sm-8" %)
208 (((
209 = Call History =
210
211
212 * Find your call history
213 * Manage call history
214 * Place calls from call history
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219 (% class="col-xs-12 col-sm-4" %)
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221 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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225 ----
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227 (% class="row" %)
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229 (% class="col-xs-12 col-sm-8" %)
230 (((
231 = Availability States =
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234 * Change availability state when OOO or In Meeting
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240 (((
241 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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245 ----
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247 (% class="row" %)
248 (((
249 (% class="col-xs-12 col-sm-8" %)
250 (((
251 = Voicemail =
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253
254 * To access your voicemail box
255 * To access your voicemail from another extension within the district
256 * To access your voicemail from off site
257 * Voicemail indicator
258 * Voicemail to email
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265 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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274 (% class="col-xs-12 col-sm-8" %)
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276 = Phone Settings =
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278
279 * Disable tap sounds
280 * Adjust volume:
281 ** Ringer volume
282 ** Call volume
283 ** Mute calls
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290 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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302 = Doorbells =
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305 Content 3
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312 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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323 = All Call and Paging/Intercom =
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325
326 * Page within school
327 * Page between buildings
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334 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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