Wiki source code of Admin_Directions-GS3350

Version 11.3 by Christine Sklareski on 2025/05/16 15:55

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Christine Sklareski 3.4 8 Hardware:
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Christine Sklareski 3.2 10
Christine Sklareski 3.11 11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
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Christine Sklareski 8.2 30 = **Place Calls** =
Christine Sklareski 2.4 31
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Christine Sklareski 11.3 33 == Three ways to initiate a call: ==
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35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
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Christine Sklareski 8.2 40 == Place Ringing Calls ==
Christine Sklareski 4.3 41
42 * **Place a ringing call to an internal extension:**
Christine Sklareski 9.3 43 ** **Handset**:
Christine Sklareski 4.3 44 *** Pick up the handset
45 *** Use the keypad to enter the extension
Christine Sklareski 9.4 46 *** Press Audio call or Video call.
47 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
Christine Sklareski 9.2 49 *** To disconnect the call, return the handset to the cradle.
Christine Sklareski 9.3 50 ** **Speakerphone:**
Christine Sklareski 4.3 51 *** Press the Dial/Send button or the Speaker button
52 *** Use the keypad to enter the extension
Christine Sklareski 9.4 53 *** Press Audio call or Video call.
54 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
55 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
Christine Sklareski 4.3 56 *** To disconnect the call, press the Speaker button.(% style="display:none" %)
57
58 * **To place a call to an outside phone number**
Christine Sklareski 9.3 59 ** **Handset**:
Christine Sklareski 4.3 60 *** Pick up the handset
61 *** Use the keypad to press 9 (to access the outside line)
62 *** Use the keypad to enter the external phone number
Christine Sklareski 11.1 63 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
Christine Sklareski 9.2 64 *** To disconnect the call, return the handset to the cradle.
Christine Sklareski 9.3 65 ** **Speakerphone:**
Christine Sklareski 4.3 66 *** Press the Dial/Send button or the Speaker button
67 *** Use the keypad to press 9 (to access the outside line)
68 *** Use the keypad to enter the external phone number
Christine Sklareski 11.1 69 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
Christine Sklareski 9.2 70 *** To disconnect the call, press the Speaker button.
Christine Sklareski 4.3 71
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Christine Sklareski 8.2 73 == Place Emergency Calls ==
Christine Sklareski 4.3 74
Christine Sklareski 9.2 75 * **To place an emergency 911 call:**
76 ** Pick up the handset or engage the speakerphone
77 ** Dial 911 or 9911 on the keypad.
Christine Sklareski 9.4 78 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
Christine Sklareski 9.2 79 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
Christine Sklareski 7.1 80
Christine Sklareski 9.3 81 * **To place an internal emergency call to alert the office of an issue:**
Christine Sklareski 9.2 82 ** Pick up the handset or engage the speakerphone
83 ** Dial your building's internal emergency extension on the keypad.
Christine Sklareski 11.1 84 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
Christine Sklareski 9.2 85 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
Christine Sklareski 4.3 86
Christine Sklareski 8.2 87 == Place Conference Calls ==
Christine Sklareski 4.3 88
89 * (((
90 **To place a conference call**
Christine Sklareski 2.4 91 )))
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Christine Sklareski 11.2 98 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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Christine Sklareski 2.1 110 = Answering Calls =
Christine Sklareski 1.1 111
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Christine Sklareski 3.7 113 * Call ID will show who is calling
Christine Sklareski 2.5 114 * To answer a ringing call
115 * To answer a second simultaneous call
Christine Sklareski 2.7 116 * To pick up a call ringing at another phone in your group
117 * To send a ringing call to voicemail instead of answering
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Christine Sklareski 2.4 124 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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Christine Sklareski 3.10 134 = Directory, Speed Dials, Favorites, and Button Boxes =
Christine Sklareski 2.5 135
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Christine Sklareski 2.10 137 * Directory
138 * Speed Dials
139 * Favorites
Christine Sklareski 3.10 140 * Button boxes
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147 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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Christine Sklareski 2.1 158 = Call Handling =
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Christine Sklareski 2.5 161 * To transfer a call 
162 ** Blind transfer
163 ** Announced transfer
164 * To transfer a call to voicemail
Christine Sklareski 2.6 165 ** (((
166 Press Transfer and then press * and then enter the extension to go to directly to VM
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174 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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Christine Sklareski 3.11 185 = Pick up groups / Hunt groups / Monitored Extensions =
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188 * Pick up groups
189 * Hunt groups
190 * Monitored extensions
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197 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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Christine Sklareski 2.8 207 = Call History =
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Christine Sklareski 2.9 210 * Find your call history
211 * Manage call history
212 * Place calls from call history
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Christine Sklareski 2.11 229 = Availability States =
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Christine Sklareski 3.9 232 * Change availability state when OOO or In Meeting
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Christine Sklareski 3.8 249 = Voicemail =
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Christine Sklareski 2.5 252 * To access your voicemail box
253 * To access your voicemail from another extension within the district
254 * To access your voicemail from off site
Christine Sklareski 2.9 255 * Voicemail indicator
Christine Sklareski 3.12 256 * Voicemail to email
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Christine Sklareski 2.5 274 = Phone Settings =
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Christine Sklareski 2.6 277 * Disable tap sounds
278 * Adjust volume:
279 ** Ringer volume
280 ** Call volume
281 ** Mute calls
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288 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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Christine Sklareski 2.5 300 = Doorbells =
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Christine Sklareski 2.1 303 Content 3
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Christine Sklareski 3.9 321 = All Call and Paging/Intercom =
Christine Sklareski 2.1 322
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Christine Sklareski 3.9 324 * Page within school
325 * Page between buildings
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332 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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