Wiki source code of Admin_Directions-GS3350
Version 11.3 by Christine Sklareski on 2025/05/16 15:55
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1.1 | 1 | (% class="row" %) |
| 2 | ((( | ||
| 3 | (% class="col-xs-12 col-sm-8" %) | ||
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2.4 | 5 | (% class="wikigeneratedid" id="HPlacingCalls" %) |
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1.1 | 7 | |
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3.4 | 8 | Hardware: |
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1.1 | 9 | |
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3.2 | 10 | |
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3.11 | 11 | * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] |
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1.1 | 12 | ))) |
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| 16 | (% class="col-xs-12 col-sm-4" %) | ||
| 17 | ((( | ||
| 18 | {{box title="**Contents**"}} | ||
| 19 | {{toc/}} | ||
| 20 | {{/box}} | ||
| 21 | ))) | ||
| 22 | ))) | ||
| 23 | |||
| 24 | ---- | ||
| 25 | |||
| 26 | (% class="row" %) | ||
| 27 | ((( | ||
| 28 | (% class="col-xs-12 col-sm-8" %) | ||
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8.2 | 30 | = **Place Calls** = |
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2.4 | 31 | |
| 32 | |||
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11.3 | 33 | == Three ways to initiate a call: == |
| 34 | |||
| 35 | 1. Pick up the handset | ||
| 36 | 1. Press the Speaker button on the phone | ||
| 37 | 1. Press the Speaker button on the touchscreen | ||
| 38 | |||
| 39 | |||
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8.2 | 40 | == Place Ringing Calls == |
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4.3 | 41 | |
| 42 | * **Place a ringing call to an internal extension:** | ||
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9.3 | 43 | ** **Handset**: |
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4.3 | 44 | *** Pick up the handset |
| 45 | *** Use the keypad to enter the extension | ||
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9.4 | 46 | *** Press Audio call or Video call. |
| 47 | **** Please note that if you don't press Audio or Video call, the call will engage after a short delay. | ||
| 48 | **** Video calls will only work on admin phone models. Classroom phone models do not have a camera. | ||
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9.2 | 49 | *** To disconnect the call, return the handset to the cradle. |
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9.3 | 50 | ** **Speakerphone:** |
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4.3 | 51 | *** Press the Dial/Send button or the Speaker button |
| 52 | *** Use the keypad to enter the extension | ||
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9.4 | 53 | *** Press Audio call or Video call. |
| 54 | **** Please note that if you don't press Audio or Video call, the call will engage after a short delay. | ||
| 55 | **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %) | ||
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4.3 | 56 | *** To disconnect the call, press the Speaker button.(% style="display:none" %) |
| 57 | |||
| 58 | * **To place a call to an outside phone number** | ||
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9.3 | 59 | ** **Handset**: |
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4.3 | 60 | *** Pick up the handset |
| 61 | *** Use the keypad to press 9 (to access the outside line) | ||
| 62 | *** Use the keypad to enter the external phone number | ||
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11.1 | 63 | *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
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9.2 | 64 | *** To disconnect the call, return the handset to the cradle. |
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9.3 | 65 | ** **Speakerphone:** |
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4.3 | 66 | *** Press the Dial/Send button or the Speaker button |
| 67 | *** Use the keypad to press 9 (to access the outside line) | ||
| 68 | *** Use the keypad to enter the external phone number | ||
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11.1 | 69 | *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
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9.2 | 70 | *** To disconnect the call, press the Speaker button. |
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4.3 | 71 | |
| 72 | |||
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8.2 | 73 | == Place Emergency Calls == |
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4.3 | 74 | |
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9.2 | 75 | * **To place an emergency 911 call:** |
| 76 | ** Pick up the handset or engage the speakerphone | ||
| 77 | ** Dial 911 or 9911 on the keypad. | ||
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9.4 | 78 | ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. |
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9.2 | 79 | ** To disconnect the call, return the handset to the cradle or press the Speaker button. |
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7.1 | 80 | |
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9.3 | 81 | * **To place an internal emergency call to alert the office of an issue:** |
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9.2 | 82 | ** Pick up the handset or engage the speakerphone |
| 83 | ** Dial your building's internal emergency extension on the keypad. | ||
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11.1 | 84 | ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
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9.2 | 85 | ** To disconnect the call, return the handset to the cradle or press the Speaker button. |
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4.3 | 86 | |
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8.2 | 87 | == Place Conference Calls == |
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4.3 | 88 | |
| 89 | * ((( | ||
| 90 | **To place a conference call** | ||
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2.4 | 91 | ))) |
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4.3 | 92 | ))) |
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2.4 | 93 | |
| 94 | |||
| 95 | |||
| 96 | (% class="col-xs-12 col-sm-4" %) | ||
| 97 | ((( | ||
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11.2 | 98 | [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]] |
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2.4 | 99 | ))) |
| 100 | ))) | ||
| 101 | |||
| 102 | |||
| 103 | |||
| 104 | ---- | ||
| 105 | |||
| 106 | (% class="row" %) | ||
| 107 | ((( | ||
| 108 | (% class="col-xs-12 col-sm-8" %) | ||
| 109 | ((( | ||
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2.1 | 110 | = Answering Calls = |
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1.1 | 111 | |
| 112 | |||
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3.7 | 113 | * Call ID will show who is calling |
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2.5 | 114 | * To answer a ringing call |
| 115 | * To answer a second simultaneous call | ||
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2.7 | 116 | * To pick up a call ringing at another phone in your group |
| 117 | * To send a ringing call to voicemail instead of answering | ||
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1.1 | 118 | ))) |
| 119 | |||
| 120 | |||
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| 122 | (% class="col-xs-12 col-sm-4" %) | ||
| 123 | ((( | ||
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2.4 | 124 | [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]] |
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1.1 | 125 | ))) |
| 126 | ))) | ||
| 127 | |||
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2.5 | 128 | ---- |
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1.1 | 129 | |
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2.5 | 130 | (% class="row" %) |
| 131 | ((( | ||
| 132 | (% class="col-xs-12 col-sm-8" %) | ||
| 133 | ((( | ||
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3.10 | 134 | = Directory, Speed Dials, Favorites, and Button Boxes = |
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2.5 | 135 | |
| 136 | |||
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2.10 | 137 | * Directory |
| 138 | * Speed Dials | ||
| 139 | * Favorites | ||
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3.10 | 140 | * Button boxes |
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2.5 | 141 | ))) |
| 142 | |||
| 143 | |||
| 144 | |||
| 145 | (% class="col-xs-12 col-sm-4" %) | ||
| 146 | ((( | ||
| 147 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 148 | ))) | ||
| 149 | ))) | ||
| 150 | |||
| 151 | |||
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1.1 | 152 | ---- |
| 153 | |||
| 154 | (% class="row" %) | ||
| 155 | ((( | ||
| 156 | (% class="col-xs-12 col-sm-8" %) | ||
| 157 | ((( | ||
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2.1 | 158 | = Call Handling = |
| 159 | |||
| 160 | |||
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2.5 | 161 | * To transfer a call |
| 162 | ** Blind transfer | ||
| 163 | ** Announced transfer | ||
| 164 | * To transfer a call to voicemail | ||
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2.6 | 165 | ** ((( |
| 166 | Press Transfer and then press * and then enter the extension to go to directly to VM | ||
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2.1 | 167 | ))) |
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2.6 | 168 | ))) |
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2.1 | 169 | |
| 170 | |||
| 171 | |||
| 172 | (% class="col-xs-12 col-sm-4" %) | ||
| 173 | ((( | ||
| 174 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 175 | ))) | ||
| 176 | ))) | ||
| 177 | |||
| 178 | |||
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2.8 | 179 | ---- |
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2.1 | 180 | |
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2.8 | 181 | (% class="row" %) |
| 182 | ((( | ||
| 183 | (% class="col-xs-12 col-sm-8" %) | ||
| 184 | ((( | ||
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3.11 | 185 | = Pick up groups / Hunt groups / Monitored Extensions = |
| 186 | |||
| 187 | |||
| 188 | * Pick up groups | ||
| 189 | * Hunt groups | ||
| 190 | * Monitored extensions | ||
| 191 | ))) | ||
| 192 | |||
| 193 | |||
| 194 | |||
| 195 | (% class="col-xs-12 col-sm-4" %) | ||
| 196 | ((( | ||
| 197 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 198 | ))) | ||
| 199 | ))) | ||
| 200 | |||
| 201 | ---- | ||
| 202 | |||
| 203 | (% class="row" %) | ||
| 204 | ((( | ||
| 205 | (% class="col-xs-12 col-sm-8" %) | ||
| 206 | ((( | ||
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2.8 | 207 | = Call History = |
| 208 | |||
| 209 | |||
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2.9 | 210 | * Find your call history |
| 211 | * Manage call history | ||
| 212 | * Place calls from call history | ||
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2.8 | 213 | ))) |
| 214 | |||
| 215 | |||
| 216 | |||
| 217 | (% class="col-xs-12 col-sm-4" %) | ||
| 218 | ((( | ||
| 219 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 220 | ))) | ||
| 221 | ))) | ||
| 222 | |||
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2.1 | 223 | ---- |
| 224 | |||
| 225 | (% class="row" %) | ||
| 226 | ((( | ||
| 227 | (% class="col-xs-12 col-sm-8" %) | ||
| 228 | ((( | ||
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2.11 | 229 | = Availability States = |
| 230 | |||
| 231 | |||
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3.9 | 232 | * Change availability state when OOO or In Meeting |
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2.11 | 233 | ))) |
| 234 | |||
| 235 | |||
| 236 | |||
| 237 | (% class="col-xs-12 col-sm-4" %) | ||
| 238 | ((( | ||
| 239 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 240 | ))) | ||
| 241 | ))) | ||
| 242 | |||
| 243 | ---- | ||
| 244 | |||
| 245 | (% class="row" %) | ||
| 246 | ((( | ||
| 247 | (% class="col-xs-12 col-sm-8" %) | ||
| 248 | ((( | ||
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3.8 | 249 | = Voicemail = |
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2.1 | 250 | |
| 251 | |||
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2.5 | 252 | * To access your voicemail box |
| 253 | * To access your voicemail from another extension within the district | ||
| 254 | * To access your voicemail from off site | ||
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2.9 | 255 | * Voicemail indicator |
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3.12 | 256 | * Voicemail to email |
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2.1 | 257 | ))) |
| 258 | |||
| 259 | |||
| 260 | |||
| 261 | (% class="col-xs-12 col-sm-4" %) | ||
| 262 | ((( | ||
| 263 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 264 | ))) | ||
| 265 | ))) | ||
| 266 | |||
| 267 | |||
| 268 | ---- | ||
| 269 | |||
| 270 | (% class="row" %) | ||
| 271 | ((( | ||
| 272 | (% class="col-xs-12 col-sm-8" %) | ||
| 273 | ((( | ||
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2.5 | 274 | = Phone Settings = |
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1.1 | 275 | |
| 276 | |||
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2.6 | 277 | * Disable tap sounds |
| 278 | * Adjust volume: | ||
| 279 | ** Ringer volume | ||
| 280 | ** Call volume | ||
| 281 | ** Mute calls | ||
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1.1 | 282 | ))) |
| 283 | |||
| 284 | |||
| 285 | |||
| 286 | (% class="col-xs-12 col-sm-4" %) | ||
| 287 | ((( | ||
| 288 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 289 | ))) | ||
| 290 | ))) | ||
| 291 | |||
| 292 | |||
| 293 | |||
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2.1 | 294 | ---- |
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1.1 | 295 | |
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2.1 | 296 | (% class="row" %) |
| 297 | ((( | ||
| 298 | (% class="col-xs-12 col-sm-8" %) | ||
| 299 | ((( | ||
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2.5 | 300 | = Doorbells = |
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1.1 | 301 | |
| 302 | |||
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2.1 | 303 | Content 3 |
| 304 | ))) | ||
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1.1 | 305 | |
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2.1 | 306 | |
| 307 | |||
| 308 | (% class="col-xs-12 col-sm-4" %) | ||
| 309 | ((( | ||
| 310 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 311 | ))) | ||
| 312 | ))) | ||
| 313 | |||
| 314 | |||
| 315 | ---- | ||
| 316 | |||
| 317 | (% class="row" %) | ||
| 318 | ((( | ||
| 319 | (% class="col-xs-12 col-sm-8" %) | ||
| 320 | ((( | ||
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3.9 | 321 | = All Call and Paging/Intercom = |
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2.1 | 322 | |
| 323 | |||
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3.9 | 324 | * Page within school |
| 325 | * Page between buildings | ||
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2.1 | 326 | ))) |
| 327 | |||
| 328 | |||
| 329 | |||
| 330 | (% class="col-xs-12 col-sm-4" %) | ||
| 331 | ((( | ||
| 332 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 333 | ))) | ||
| 334 | ))) | ||
| 335 | |||
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1.1 | 336 |