Wiki source code of Admin_Directions-GS3350
Version 11.3 by Christine Sklareski on 2025/05/16 15:55
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1.1 | 1 | (% class="row" %) |
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3 | (% class="col-xs-12 col-sm-8" %) | ||
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2.4 | 5 | (% class="wikigeneratedid" id="HPlacingCalls" %) |
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1.1 | 7 | |
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3.4 | 8 | Hardware: |
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1.1 | 9 | |
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3.2 | 10 | |
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3.11 | 11 | * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] |
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1.1 | 12 | ))) |
13 | |||
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16 | (% class="col-xs-12 col-sm-4" %) | ||
17 | ((( | ||
18 | {{box title="**Contents**"}} | ||
19 | {{toc/}} | ||
20 | {{/box}} | ||
21 | ))) | ||
22 | ))) | ||
23 | |||
24 | ---- | ||
25 | |||
26 | (% class="row" %) | ||
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28 | (% class="col-xs-12 col-sm-8" %) | ||
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8.2 | 30 | = **Place Calls** = |
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2.4 | 31 | |
32 | |||
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11.3 | 33 | == Three ways to initiate a call: == |
34 | |||
35 | 1. Pick up the handset | ||
36 | 1. Press the Speaker button on the phone | ||
37 | 1. Press the Speaker button on the touchscreen | ||
38 | |||
39 | |||
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8.2 | 40 | == Place Ringing Calls == |
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4.3 | 41 | |
42 | * **Place a ringing call to an internal extension:** | ||
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9.3 | 43 | ** **Handset**: |
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4.3 | 44 | *** Pick up the handset |
45 | *** Use the keypad to enter the extension | ||
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9.4 | 46 | *** Press Audio call or Video call. |
47 | **** Please note that if you don't press Audio or Video call, the call will engage after a short delay. | ||
48 | **** Video calls will only work on admin phone models. Classroom phone models do not have a camera. | ||
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9.2 | 49 | *** To disconnect the call, return the handset to the cradle. |
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9.3 | 50 | ** **Speakerphone:** |
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4.3 | 51 | *** Press the Dial/Send button or the Speaker button |
52 | *** Use the keypad to enter the extension | ||
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9.4 | 53 | *** Press Audio call or Video call. |
54 | **** Please note that if you don't press Audio or Video call, the call will engage after a short delay. | ||
55 | **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %) | ||
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4.3 | 56 | *** To disconnect the call, press the Speaker button.(% style="display:none" %) |
57 | |||
58 | * **To place a call to an outside phone number** | ||
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9.3 | 59 | ** **Handset**: |
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4.3 | 60 | *** Pick up the handset |
61 | *** Use the keypad to press 9 (to access the outside line) | ||
62 | *** Use the keypad to enter the external phone number | ||
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11.1 | 63 | *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
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9.2 | 64 | *** To disconnect the call, return the handset to the cradle. |
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9.3 | 65 | ** **Speakerphone:** |
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4.3 | 66 | *** Press the Dial/Send button or the Speaker button |
67 | *** Use the keypad to press 9 (to access the outside line) | ||
68 | *** Use the keypad to enter the external phone number | ||
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11.1 | 69 | *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
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9.2 | 70 | *** To disconnect the call, press the Speaker button. |
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4.3 | 71 | |
72 | |||
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8.2 | 73 | == Place Emergency Calls == |
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4.3 | 74 | |
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9.2 | 75 | * **To place an emergency 911 call:** |
76 | ** Pick up the handset or engage the speakerphone | ||
77 | ** Dial 911 or 9911 on the keypad. | ||
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9.4 | 78 | ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. |
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9.2 | 79 | ** To disconnect the call, return the handset to the cradle or press the Speaker button. |
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7.1 | 80 | |
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9.3 | 81 | * **To place an internal emergency call to alert the office of an issue:** |
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9.2 | 82 | ** Pick up the handset or engage the speakerphone |
83 | ** Dial your building's internal emergency extension on the keypad. | ||
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11.1 | 84 | ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
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9.2 | 85 | ** To disconnect the call, return the handset to the cradle or press the Speaker button. |
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4.3 | 86 | |
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8.2 | 87 | == Place Conference Calls == |
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4.3 | 88 | |
89 | * ((( | ||
90 | **To place a conference call** | ||
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2.4 | 91 | ))) |
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4.3 | 92 | ))) |
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2.4 | 93 | |
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96 | (% class="col-xs-12 col-sm-4" %) | ||
97 | ((( | ||
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11.2 | 98 | [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]] |
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2.4 | 99 | ))) |
100 | ))) | ||
101 | |||
102 | |||
103 | |||
104 | ---- | ||
105 | |||
106 | (% class="row" %) | ||
107 | ((( | ||
108 | (% class="col-xs-12 col-sm-8" %) | ||
109 | ((( | ||
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2.1 | 110 | = Answering Calls = |
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1.1 | 111 | |
112 | |||
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3.7 | 113 | * Call ID will show who is calling |
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2.5 | 114 | * To answer a ringing call |
115 | * To answer a second simultaneous call | ||
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2.7 | 116 | * To pick up a call ringing at another phone in your group |
117 | * To send a ringing call to voicemail instead of answering | ||
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1.1 | 118 | ))) |
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122 | (% class="col-xs-12 col-sm-4" %) | ||
123 | ((( | ||
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2.4 | 124 | [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]] |
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1.1 | 125 | ))) |
126 | ))) | ||
127 | |||
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2.5 | 128 | ---- |
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1.1 | 129 | |
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2.5 | 130 | (% class="row" %) |
131 | ((( | ||
132 | (% class="col-xs-12 col-sm-8" %) | ||
133 | ((( | ||
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3.10 | 134 | = Directory, Speed Dials, Favorites, and Button Boxes = |
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2.5 | 135 | |
136 | |||
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2.10 | 137 | * Directory |
138 | * Speed Dials | ||
139 | * Favorites | ||
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3.10 | 140 | * Button boxes |
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2.5 | 141 | ))) |
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145 | (% class="col-xs-12 col-sm-4" %) | ||
146 | ((( | ||
147 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
148 | ))) | ||
149 | ))) | ||
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1.1 | 152 | ---- |
153 | |||
154 | (% class="row" %) | ||
155 | ((( | ||
156 | (% class="col-xs-12 col-sm-8" %) | ||
157 | ((( | ||
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2.1 | 158 | = Call Handling = |
159 | |||
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2.5 | 161 | * To transfer a call |
162 | ** Blind transfer | ||
163 | ** Announced transfer | ||
164 | * To transfer a call to voicemail | ||
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2.6 | 165 | ** ((( |
166 | Press Transfer and then press * and then enter the extension to go to directly to VM | ||
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2.1 | 167 | ))) |
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2.6 | 168 | ))) |
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2.1 | 169 | |
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172 | (% class="col-xs-12 col-sm-4" %) | ||
173 | ((( | ||
174 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
175 | ))) | ||
176 | ))) | ||
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2.8 | 179 | ---- |
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2.1 | 180 | |
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2.8 | 181 | (% class="row" %) |
182 | ((( | ||
183 | (% class="col-xs-12 col-sm-8" %) | ||
184 | ((( | ||
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3.11 | 185 | = Pick up groups / Hunt groups / Monitored Extensions = |
186 | |||
187 | |||
188 | * Pick up groups | ||
189 | * Hunt groups | ||
190 | * Monitored extensions | ||
191 | ))) | ||
192 | |||
193 | |||
194 | |||
195 | (% class="col-xs-12 col-sm-4" %) | ||
196 | ((( | ||
197 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
198 | ))) | ||
199 | ))) | ||
200 | |||
201 | ---- | ||
202 | |||
203 | (% class="row" %) | ||
204 | ((( | ||
205 | (% class="col-xs-12 col-sm-8" %) | ||
206 | ((( | ||
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2.8 | 207 | = Call History = |
208 | |||
209 | |||
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2.9 | 210 | * Find your call history |
211 | * Manage call history | ||
212 | * Place calls from call history | ||
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2.8 | 213 | ))) |
214 | |||
215 | |||
216 | |||
217 | (% class="col-xs-12 col-sm-4" %) | ||
218 | ((( | ||
219 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
220 | ))) | ||
221 | ))) | ||
222 | |||
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2.1 | 223 | ---- |
224 | |||
225 | (% class="row" %) | ||
226 | ((( | ||
227 | (% class="col-xs-12 col-sm-8" %) | ||
228 | ((( | ||
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2.11 | 229 | = Availability States = |
230 | |||
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3.9 | 232 | * Change availability state when OOO or In Meeting |
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2.11 | 233 | ))) |
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236 | |||
237 | (% class="col-xs-12 col-sm-4" %) | ||
238 | ((( | ||
239 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
240 | ))) | ||
241 | ))) | ||
242 | |||
243 | ---- | ||
244 | |||
245 | (% class="row" %) | ||
246 | ((( | ||
247 | (% class="col-xs-12 col-sm-8" %) | ||
248 | ((( | ||
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3.8 | 249 | = Voicemail = |
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2.1 | 250 | |
251 | |||
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2.5 | 252 | * To access your voicemail box |
253 | * To access your voicemail from another extension within the district | ||
254 | * To access your voicemail from off site | ||
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2.9 | 255 | * Voicemail indicator |
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3.12 | 256 | * Voicemail to email |
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2.1 | 257 | ))) |
258 | |||
259 | |||
260 | |||
261 | (% class="col-xs-12 col-sm-4" %) | ||
262 | ((( | ||
263 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
264 | ))) | ||
265 | ))) | ||
266 | |||
267 | |||
268 | ---- | ||
269 | |||
270 | (% class="row" %) | ||
271 | ((( | ||
272 | (% class="col-xs-12 col-sm-8" %) | ||
273 | ((( | ||
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2.5 | 274 | = Phone Settings = |
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1.1 | 275 | |
276 | |||
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2.6 | 277 | * Disable tap sounds |
278 | * Adjust volume: | ||
279 | ** Ringer volume | ||
280 | ** Call volume | ||
281 | ** Mute calls | ||
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1.1 | 282 | ))) |
283 | |||
284 | |||
285 | |||
286 | (% class="col-xs-12 col-sm-4" %) | ||
287 | ((( | ||
288 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
289 | ))) | ||
290 | ))) | ||
291 | |||
292 | |||
293 | |||
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2.1 | 294 | ---- |
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1.1 | 295 | |
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2.1 | 296 | (% class="row" %) |
297 | ((( | ||
298 | (% class="col-xs-12 col-sm-8" %) | ||
299 | ((( | ||
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2.5 | 300 | = Doorbells = |
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1.1 | 301 | |
302 | |||
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2.1 | 303 | Content 3 |
304 | ))) | ||
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1.1 | 305 | |
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2.1 | 306 | |
307 | |||
308 | (% class="col-xs-12 col-sm-4" %) | ||
309 | ((( | ||
310 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
311 | ))) | ||
312 | ))) | ||
313 | |||
314 | |||
315 | ---- | ||
316 | |||
317 | (% class="row" %) | ||
318 | ((( | ||
319 | (% class="col-xs-12 col-sm-8" %) | ||
320 | ((( | ||
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3.9 | 321 | = All Call and Paging/Intercom = |
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2.1 | 322 | |
323 | |||
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3.9 | 324 | * Page within school |
325 | * Page between buildings | ||
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2.1 | 326 | ))) |
327 | |||
328 | |||
329 | |||
330 | (% class="col-xs-12 col-sm-4" %) | ||
331 | ((( | ||
332 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
333 | ))) | ||
334 | ))) | ||
335 | |||
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1.1 | 336 |