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Wiki source code of Admin_Directions-GS3350

Version 11.3 by Christine Sklareski on 2025/05/16 15:55
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8 Hardware:
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11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
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24 ----
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30 = **Place Calls** =
31
32
33 == Three ways to initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38
39
40 == Place Ringing Calls ==
41
42 * **Place a ringing call to an internal extension:**
43 ** **Handset**:
44 *** Pick up the handset
45 *** Use the keypad to enter the extension
46 *** Press Audio call or Video call.
47 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 *** To disconnect the call, return the handset to the cradle.
50 ** **Speakerphone:**
51 *** Press the Dial/Send button or the Speaker button
52 *** Use the keypad to enter the extension
53 *** Press Audio call or Video call.
54 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
55 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
56 *** To disconnect the call, press the Speaker button.(% style="display:none" %)
57
58 * **To place a call to an outside phone number**
59 ** **Handset**:
60 *** Pick up the handset
61 *** Use the keypad to press 9 (to access the outside line)
62 *** Use the keypad to enter the external phone number
63 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
64 *** To disconnect the call, return the handset to the cradle.
65 ** **Speakerphone:**
66 *** Press the Dial/Send button or the Speaker button
67 *** Use the keypad to press 9 (to access the outside line)
68 *** Use the keypad to enter the external phone number
69 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 *** To disconnect the call, press the Speaker button.
71
72
73 == Place Emergency Calls ==
74
75 * **To place an emergency 911 call:**
76 ** Pick up the handset or engage the speakerphone
77 ** Dial 911 or 9911 on the keypad.
78 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
79 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
80
81 * **To place an internal emergency call to alert the office of an issue:**
82 ** Pick up the handset or engage the speakerphone
83 ** Dial your building's internal emergency extension on the keypad.
84 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
85 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
86
87 == Place Conference Calls ==
88
89 * (((
90 **To place a conference call**
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96 (% class="col-xs-12 col-sm-4" %)
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98 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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109 (((
110 = Answering Calls =
111
112
113 * Call ID will show who is calling
114 * To answer a ringing call
115 * To answer a second simultaneous call
116 * To pick up a call ringing at another phone in your group
117 * To send a ringing call to voicemail instead of answering
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123 (((
124 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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128 ----
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130 (% class="row" %)
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132 (% class="col-xs-12 col-sm-8" %)
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134 = Directory, Speed Dials, Favorites, and Button Boxes =
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136
137 * Directory
138 * Speed Dials
139 * Favorites
140 * Button boxes
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145 (% class="col-xs-12 col-sm-4" %)
146 (((
147 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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152 ----
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154 (% class="row" %)
155 (((
156 (% class="col-xs-12 col-sm-8" %)
157 (((
158 = Call Handling =
159
160
161 * To transfer a call 
162 ** Blind transfer
163 ** Announced transfer
164 * To transfer a call to voicemail
165 ** (((
166 Press Transfer and then press * and then enter the extension to go to directly to VM
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172 (% class="col-xs-12 col-sm-4" %)
173 (((
174 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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179 ----
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181 (% class="row" %)
182 (((
183 (% class="col-xs-12 col-sm-8" %)
184 (((
185 = Pick up groups / Hunt groups / Monitored Extensions =
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187
188 * Pick up groups
189 * Hunt groups
190 * Monitored extensions
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195 (% class="col-xs-12 col-sm-4" %)
196 (((
197 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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201 ----
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203 (% class="row" %)
204 (((
205 (% class="col-xs-12 col-sm-8" %)
206 (((
207 = Call History =
208
209
210 * Find your call history
211 * Manage call history
212 * Place calls from call history
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217 (% class="col-xs-12 col-sm-4" %)
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219 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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223 ----
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225 (% class="row" %)
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227 (% class="col-xs-12 col-sm-8" %)
228 (((
229 = Availability States =
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231
232 * Change availability state when OOO or In Meeting
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237 (% class="col-xs-12 col-sm-4" %)
238 (((
239 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
240 )))
241 )))
242
243 ----
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245 (% class="row" %)
246 (((
247 (% class="col-xs-12 col-sm-8" %)
248 (((
249 = Voicemail =
250
251
252 * To access your voicemail box
253 * To access your voicemail from another extension within the district
254 * To access your voicemail from off site
255 * Voicemail indicator
256 * Voicemail to email
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261 (% class="col-xs-12 col-sm-4" %)
262 (((
263 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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268 ----
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270 (% class="row" %)
271 (((
272 (% class="col-xs-12 col-sm-8" %)
273 (((
274 = Phone Settings =
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276
277 * Disable tap sounds
278 * Adjust volume:
279 ** Ringer volume
280 ** Call volume
281 ** Mute calls
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286 (% class="col-xs-12 col-sm-4" %)
287 (((
288 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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294 ----
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296 (% class="row" %)
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298 (% class="col-xs-12 col-sm-8" %)
299 (((
300 = Doorbells =
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303 Content 3
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308 (% class="col-xs-12 col-sm-4" %)
309 (((
310 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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315 ----
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317 (% class="row" %)
318 (((
319 (% class="col-xs-12 col-sm-8" %)
320 (((
321 = All Call and Paging/Intercom =
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323
324 * Page within school
325 * Page between buildings
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330 (% class="col-xs-12 col-sm-4" %)
331 (((
332 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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