Changes for page Admin Phone Directions - GS3350 Model
Last modified by Christine Sklareski on 2025/07/17 09:56
From version 5.1
edited by Christine Sklareski
on 2025/05/16 15:27
on 2025/05/16 15:27
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To version 17.6
edited by Christine Sklareski
on 2025/05/21 11:22
on 2025/05/21 11:22
Change comment:
There is no comment for this version
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... ... @@ -27,49 +27,93 @@ 27 27 ((( 28 28 (% class="col-xs-12 col-sm-8" %) 29 29 ((( 30 -= Plac ingCalls =30 += **Place Calls** = 31 31 32 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically. 32 32 33 -== Placing RingingCalls==34 +== Initiate a call: == 34 34 36 +1. Pick up the handset 37 +1. Press the Speaker button on the phone 38 +1. Press the Speaker button on the touchscreen 39 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset) 40 +1. Press a name on a button box (speakerphone will engage if not using handset) 41 + 42 +== Place Ringing Calls == 43 + 35 35 * **Place a ringing call to an internal extension:** 36 -** Handset: 37 -*** Pick up the handset 38 -*** Use the keypad to enter the extension 39 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. 40 -*** To disconnect the call, return the handset to the handset cradle. 41 -** Speakerphone: 42 -*** Press the Dial/Send button or the Speaker button 43 -*** Use the keypad to enter the extension 44 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. 45 -*** To disconnect the call, press the Speaker button.(% style="display:none" %) 45 +** Initiate a call 46 +** Use the keypad to enter the extension 47 +** Press Audio call or Video call. 48 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay. 49 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera. 50 +** To disconnect the call, return the handset to the cradle. 51 +\\(% style="display:none" %) 52 +* **To place a call to an outside phone number**: 53 +** Initiate a call 54 +** Use the keypad to press 9 (to access the outside line) 55 +** Use the keypad to enter the external phone number 56 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 57 +** To disconnect the call, return the handset to the cradle. 46 46 59 +== Place Emergency Calls == 47 47 48 -* **To place a call to an outside phone number** 49 -** Handset: 50 -*** Pick up the handset 51 -*** Use the keypad to press 9 (to access the outside line) 52 -*** Use the keypad to enter the external phone number 53 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. 54 -*** To disconnect the call, return the handset to the handset cradle. 55 -** Speakerphone: 56 -*** Press the Dial/Send button or the Speaker button 57 -*** Use the keypad to press 9 (to access the outside line) 58 -*** Use the keypad to enter the external phone number 59 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. 61 +* **To place an emergency 911 call:** 62 +** Pick up the handset or engage the speakerphone 63 +** Dial 911 or 9911 on the keypad. 64 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. 65 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 60 60 67 +* **To place an internal emergency call to alert the office of an issue:** 68 +** Pick up the handset or engage the speakerphone 69 +** Dial your building's internal emergency extension on the keypad. 70 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. 71 +** To disconnect the call, return the handset to the cradle or press the Speaker button. 61 61 62 -== Placing Emergency Calls == 73 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %) 74 + 75 +))) 63 63 64 -* **To place an emergency 911 call** 65 -* **To place an internal emergency call to alert the office of issue** 66 66 67 67 68 -== Placing Conference Calls == 79 +(% class="col-xs-12 col-sm-4" %) 80 +((( 81 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]] 82 +))) 83 +))) 69 69 85 +---- 86 + 87 +(% class="row" %) 88 +((( 89 +(% class="col-xs-12 col-sm-8" %) 90 +((( 91 +== Place Conference Calls == 92 + 70 70 * ((( 71 -**To place a conference call** 94 +**To initiate a conference call from the dial screen:** 95 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing. 96 + 97 +* Bring up the dial screen 98 +* Enter the first extension number then press on it on the left panel of the screen 99 +* The extension will be added to the dialing field and users can dial another number 100 +* When all extensions have been entered, press "Audio Call" or "Video Call" 101 + 102 + 103 +**To initiate a conference call while on a phone call:** 104 + 105 +* When the phone is on the call screen, tap on the "Conference" button 106 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts. 107 +* After the call is established, the conference screen is brought up. 108 +* Tap the "Invite" button to add more members to the conference. 109 + 110 + 111 +**To initiate a conference call from the conference soft key:** 112 + 113 +* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call" 72 72 ))) 115 + 116 + 73 73 ))) 74 74 75 75 ... ... @@ -76,12 +76,14 @@ 76 76 77 77 (% class="col-xs-12 col-sm-4" %) 78 78 ((( 79 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 123 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 124 + 125 + 126 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 80 80 ))) 81 81 ))) 82 82 83 83 84 - 85 85 ---- 86 86 87 87 (% class="row" %) ... ... @@ -90,10 +90,14 @@ 90 90 ((( 91 91 = Answering Calls = 92 92 139 +Caller ID will show who is calling. 93 93 94 -* Call ID will show who is calling 95 -* To answer a ringing call 96 -* To answer a second simultaneous call 141 +* **To answer a single incoming call**: 142 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call. 143 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset. 144 + 145 +* **To answer a second simultaneous call** 146 +** 97 97 * To pick up a call ringing at another phone in your group 98 98 * To send a ringing call to voicemail instead of answering 99 99 ))) ... ... @@ -102,7 +102,9 @@ 102 102 103 103 (% class="col-xs-12 col-sm-4" %) 104 104 ((( 105 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]] 155 +[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]] 156 + 157 +[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]] 106 106 ))) 107 107 ))) 108 108 ... ... @@ -227,7 +227,7 @@ 227 227 ((( 228 228 (% class="col-xs-12 col-sm-8" %) 229 229 ((( 230 -= Voicemail = 282 += Checking Voicemail = 231 231 232 232 233 233 * To access your voicemail box ... ... @@ -278,7 +278,7 @@ 278 278 ((( 279 279 (% class="col-xs-12 col-sm-8" %) 280 280 ((( 281 -= Doorbells = 333 += Answering Doorbells = 282 282 283 283 284 284 Content 3
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