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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 27.13
edited by Christine Sklareski
on 2025/05/22 15:28
Change comment: There is no comment for this version
To version 25.1
edited by Christine Sklareski
on 2025/05/22 15:07
Change comment: There is no comment for this version

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16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
19 +* Swiping down from the top edge of the display will reveal the Status menu where the user can easily engage do not disturb and mute the microphone.
20 20  
21 21  
22 -**Home screen of the touch display:**
22 +**Home Screen:**
23 23  
24 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
25 25  
26 26  
27 -[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
28 28  
29 29  
30 30  The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
31 31  
32 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
31 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
33 33  
34 34  
34 +
35 +
36 +
35 35  
36 36  )))
37 37  
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110 110  (((
111 111  == Place Conference Calls ==
112 112  
113 -
114 114  (((
115 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
116 -** Enter the first extension number then press on it on the left panel of the screen
117 -** The extension will be added to the dialing field and users can dial another number
118 -** When all extensions have been entered, press "Audio Call" or "Video Call"
116 +**To initiate a conference call from the dial screen:**
117 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
119 119  
119 +* Bring up the dial screen
120 +* Enter the first extension number then press on it on the left panel of the screen
121 +* The extension will be added to the dialing field and users can dial another number
122 +* When all extensions have been entered, press "Audio Call" or "Video Call"
120 120  
121 121  * **To initiate a conference call while on a phone call:**
122 122  ** When the phone is on the call screen, tap on the "Conference" button
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124 124  ** After the call is established, the conference screen is brought up.
125 125  ** Tap the "Invite" button to add more members to the conference.
126 126  
127 -
128 128  * **To initiate a conference call from the conference soft key:**
129 129  ** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
130 130  
131 -
132 132  === Conference Call Management: ===
133 133  
134 134  * (((
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237 237  = Call Handling =
238 238  
239 239  
240 -* **To transfer a call to another extension: **
241 +* **To transfer a call **
241 241  ** **Blind transfer:**
242 242  *** While on a call, tap the **Transfer** button.
243 243  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -245,15 +245,16 @@
245 245  *** Enter the extension.
246 246  *** Tap on the **Transfer** softkey.
247 247  *** The call will transfer to the extension and the phone system will hang up the call.
248 -** **Attended transfer**
249 -*** While on a call, tap the **Transfer** button.
250 -*** Select **Transfer** to bring up the transfer screen.
251 -*** Select the transfer mode (Blind is the default): change it to **Attended**
252 -*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
253 253  
254 -* **To transfer a call directly to voicemail**
250 +* **Attended transfer**
251 +** While on a call, tap the **Transfer** button.
252 +** Select **Transfer** to bring up the transfer screen.
253 +** Select the transfer mode (Blind is the default): change it to **Attended**
254 +** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 +
256 +* **To transfer a call to voicemail**
255 255  ** (((
256 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
258 +Press Transfer and then press * and then enter the extension to go to directly to VM
257 257  )))
258 258  )))
259 259  
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324 324  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
325 325  ** Tap the DND icon to turn it on and off.
326 326  
329 +
327 327  * **Pressing the mute button on the right side of phone pad:**
328 328  ** During a call, will mute the microphone.
329 329  ** Off a call, will engage do not disturb for the phone.
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376 376  ** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
377 377  ** Disable touch sounds and tones in **Other Settings.**
378 378  
382 +
379 379  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
380 380  ** Tap the Home button
381 381  ** Swipe left to the second page and tap **Settings**
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383 383  ** Tap **Other Sounds**
384 384  ** Disable Touch sounds and Touch tone
385 385  
390 +
386 386  * **Adjust the Display:**
387 387  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
388 388  )))
GS-Home-1.png
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