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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 25.1
edited by Christine Sklareski
on 2025/05/22 15:07
Change comment: There is no comment for this version
To version 27.16
edited by Christine Sklareski
on 2025/05/22 15:34
Change comment: There is no comment for this version

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Content
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16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where the user can easily engage do not disturb and mute the microphone.
19 +* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 21  
22 -**Home Screen:**
22 +**Home screen of the touch display:**
23 23  
24 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
24 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
25 25  
26 26  
27 +[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
27 27  
28 28  
29 29  The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
30 30  
31 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
32 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -
35 -
36 -
37 37  
38 38  )))
39 39  
... ... @@ -100,7 +100,7 @@
100 100  
101 101  (% class="col-xs-12 col-sm-4" %)
102 102  (((
103 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
101 +[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="230" width="397"]]
104 104  )))
105 105  )))
106 106  
... ... @@ -112,14 +112,13 @@
112 112  (((
113 113  == Place Conference Calls ==
114 114  
113 +
115 115  (((
116 -**To initiate a conference call from the dial screen:**
117 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
115 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
116 +** Enter the first extension number then press on it on the left panel of the screen
117 +** The extension will be added to the dialing field and users can dial another number
118 +** When all extensions have been entered, press "Audio Call" or "Video Call"
118 118  
119 -* Bring up the dial screen
120 -* Enter the first extension number then press on it on the left panel of the screen
121 -* The extension will be added to the dialing field and users can dial another number
122 -* When all extensions have been entered, press "Audio Call" or "Video Call"
123 123  
124 124  * **To initiate a conference call while on a phone call:**
125 125  ** When the phone is on the call screen, tap on the "Conference" button
... ... @@ -127,9 +127,15 @@
127 127  ** After the call is established, the conference screen is brought up.
128 128  ** Tap the "Invite" button to add more members to the conference.
129 129  
127 +
130 130  * **To initiate a conference call from the conference soft key:**
131 -** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
129 +** Bring up the dial screen.
130 +** Enter the first extension number then press on it on the left panel of the screen.
131 +** The extension will be added to the dialing field.
132 +** Enter other extensions until all are entered.
133 +** Press "Audio Call" or "Video Call" to begin the conference call.
132 132  
135 +
133 133  === Conference Call Management: ===
134 134  
135 135  * (((
... ... @@ -154,10 +154,10 @@
154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
160 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="397"]]
158 158  
159 159  
160 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
163 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
161 161  )))
162 162  )))
163 163  
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224 224  
225 225  (% class="col-xs-12 col-sm-4" %)
226 226  (((
227 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
230 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="225" width="397"]]
228 228  )))
229 229  )))
230 230  
... ... @@ -238,7 +238,7 @@
238 238  = Call Handling =
239 239  
240 240  
241 -* **To transfer a call **
244 +* **To transfer a call to another extension: **
242 242  ** **Blind transfer:**
243 243  *** While on a call, tap the **Transfer** button.
244 244  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -246,16 +246,15 @@
246 246  *** Enter the extension.
247 247  *** Tap on the **Transfer** softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
252 +** **Attended transfer**
253 +*** While on a call, tap the **Transfer** button.
254 +*** Select **Transfer** to bring up the transfer screen.
255 +*** Select the transfer mode (Blind is the default): change it to **Attended**
256 +*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
249 249  
250 -* **Attended transfer**
251 -** While on a call, tap the **Transfer** button.
252 -** Select **Transfer** to bring up the transfer screen.
253 -** Select the transfer mode (Blind is the default): change it to **Attended**
254 -** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 -
256 -* **To transfer a call to voicemail**
258 +* **To transfer a call directly to voicemail**
257 257  ** (((
258 -Press Transfer and then press * and then enter the extension to go to directly to VM
260 +Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
259 259  )))
260 260  )))
261 261  
... ... @@ -263,9 +263,9 @@
263 263  
264 264  (% class="col-xs-12 col-sm-4" %)
265 265  (((
266 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
268 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
267 267  
268 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
270 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
269 269  )))
270 270  )))
271 271  
... ... @@ -309,7 +309,7 @@
309 309  
310 310  (% class="col-xs-12 col-sm-4" %)
311 311  (((
312 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
314 +[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
313 313  )))
314 314  )))
315 315  
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326 326  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
327 327  ** Tap the DND icon to turn it on and off.
328 328  
329 -
330 330  * **Pressing the mute button on the right side of phone pad:**
331 331  ** During a call, will mute the microphone.
332 332  ** Off a call, will engage do not disturb for the phone.
... ... @@ -338,7 +338,7 @@
338 338  
339 339  (% class="col-xs-12 col-sm-4" %)
340 340  (((
341 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
342 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="227" width="397"]]
342 342  )))
343 343  )))
344 344  
... ... @@ -379,7 +379,6 @@
379 379  ** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
380 380  ** Disable touch sounds and tones in **Other Settings.**
381 381  
382 -
383 383  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
384 384  ** Tap the Home button
385 385  ** Swipe left to the second page and tap **Settings**
... ... @@ -387,7 +387,6 @@
387 387  ** Tap **Other Sounds**
388 388  ** Disable Touch sounds and Touch tone
389 389  
390 -
391 391  * **Adjust the Display:**
392 392  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
393 393  )))
... ... @@ -421,7 +421,7 @@
421 421  
422 422  (% class="col-xs-12 col-sm-4" %)
423 423  (((
424 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
423 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="397"]]
425 425  )))
426 426  )))
427 427  
GS-Home-1.png
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