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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 23.41
edited by Christine Sklareski
on 2025/05/22 12:59
Change comment: There is no comment for this version
To version 23.26
edited by Christine Sklareski
on 2025/05/22 12:24
Change comment: There is no comment for this version

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3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 -This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
6 +This page provides basic instructions for using the Grandstream 3350 phones that are installed in each main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
7 7  
8 8  
9 9  (% class="wikigeneratedid" %)
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20 20  
21 21  **Home Screen:**
22 22  
23 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
23 +On the left side of the home screen, speed dials are configured by Tech. At the top of the speed dial list shows the name and extension user who is signed in to the phone. On the right side of the phone displays from top to bottom, the following softkeys: **Call**, **Contacts** and **Call history**.
24 24  
25 25  
26 26  
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60 60  
61 61  1. Pick up the handset
62 62  1. Press the Speaker button on the phone
63 -1. Press the Call button on the touchscreen
64 -1. Press a name in the Speed dial menu on the touchscreen or the button box
65 -1. Find a name in Contacts
63 +1. Press the Speaker button on the touchscreen
64 +1. Press a name in the Speed dial menu on the touchscreen
65 +1. Press a name on a button box
66 66  
67 67  == Place Calls ==
68 68  
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99 99  
100 100  (% class="col-xs-12 col-sm-4" %)
101 101  (((
102 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
102 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
103 103  )))
104 104  )))
105 105  
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200 200  (((
201 201  (% class="col-xs-12 col-sm-8" %)
202 202  (((
203 -= Directory, Contacts list, and Button boxes =
203 += Directory, Speed Dials, Favorites, and Button Boxes =
204 204  
205 205  
206 -* **Finding extensions in the directory**:
206 +* **Finding extensions in the Directory**:
207 207  ** Tap the **User** icon on the right side of the home screen
208 208  ** In the left menu, tap **LDAP**
209 209  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
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238 238  = Call Handling =
239 239  
240 240  
241 -* **To transfer a call **
242 -** **Blind transfer:**
243 -*** While on a call, tap the **Transfer** button.
244 -*** Select **Transfer** to bring up the transfer screen.
245 -*** Select the transfer mode "**Blind**" (blind is the default)
241 +* To transfer a call 
242 +** Blind transfer:
243 +*** While on a call, tap the Transfer button.
244 +*** Select Transfer to bring up the transfer screen.
245 +*** Select the transfer mode "Blind" or Attended" (blind is by default)
246 246  *** Enter the extension.
247 -*** Tap on the **Transfer** softkey.
247 +*** Tap on the Transfer softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 -** **Announced transfer**
250 -*** **​​​​​​​**While on a call, tap the **Transfer** button.
251 -*** Select Transfer to bring up the transfer screen.
252 -*** Select the transfer mode (Blind is the default): change it to Attended
253 -*** Enter the transfer target number and then press the Transfer soft key on the right.
254 -*** Before the transfer target answers the call, users could tap on Cance
255 -* **To transfer a call to voicemail**
249 +** Announced transfer
250 +* To transfer a call to voicemail
256 256  ** (((
257 257  Press Transfer and then press * and then enter the extension to go to directly to VM
258 258  )))
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298 298  = Call History =
299 299  
300 300  
301 -* **View call history:**
302 -** Tap the **Call History** button on the right side of the home screen.
296 +* **Find the call history:**
297 +** Tap the Call History button on the right menu of the home screen.
303 303  ** Initiate a call from the history by tapping the green call or video buttons.
304 304  )))
305 305  
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365 365  = Phone Settings =
366 366  
367 367  
368 -* Disable tap and button sounds
369 -** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
370 -* Adjust ringer and alert volumes
371 -* Set ring tones
372 -* Disable touch sounds and tones in **Other Settings.**
363 +* Disable tap sounds
364 +* Adjust volume:
365 +** Ringer volume
366 +** Call volume
367 +** Mute calls
373 373  )))
374 374  
375 375  
371 +
376 376  (% class="col-xs-12 col-sm-4" %)
377 377  (((
378 378  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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429 429  (((
430 430  (% class="col-xs-12 col-sm-8" %)
431 431  (((
432 -= Extra =
428 += Phone Settings =
433 433  
434 -
430 +
431 +* Touch Tones
432 +* Ring Tones
435 435  )))
436 436  
437 437