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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 17.6
edited by Christine Sklareski
on 2025/05/21 11:22
Change comment: There is no comment for this version
To version 17.9
edited by Christine Sklareski
on 2025/05/21 14:26
Change comment: There is no comment for this version

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99 99  * The extension will be added to the dialing field and users can dial another number
100 100  * When all extensions have been entered, press "Audio Call" or "Video Call"
101 101  
102 -
103 103  **To initiate a conference call while on a phone call:**
104 104  
105 105  * When the phone is on the call screen, tap on the "Conference" button
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107 107  * After the call is established, the conference screen is brought up.
108 108  * Tap the "Invite" button to add more members to the conference.
109 109  
110 -
111 111  **To initiate a conference call from the conference soft key:**
112 112  
113 113  * Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
112 +
113 +
114 +**Conference Call Management:**
115 +
116 +* Individual management:
117 +** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
118 +** Mute: Tap the extension and then click the Mute button.
119 +** Video on: Tap the extension and tap the Video on button.
120 +* End a conference call:
121 +** Tap the red handset button to end the call for everyone.
122 +** Individuals who disconnect from the call will exit but all other parties will remain.
123 +
124 +
114 114  )))
115 115  
116 116  
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142 142  ** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
143 143  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
144 144  
145 -* **To answer a second simultaneous call**
156 +* **To answer an incoming call during an active call:**
157 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
146 146  **
147 -* To pick up a call ringing at another phone in your group
148 -* To send a ringing call to voicemail instead of answering
159 +* **To pick up a call ringing at another phone in your group**
160 +**
161 +* **To send a ringing call to voicemail instead of answering**
162 +** **​​​​​​​**
149 149  )))
150 150  
151 151  
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152 152  
153 153  (% class="col-xs-12 col-sm-4" %)
154 154  (((
155 -[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
169 +[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
156 156  
157 -[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
171 +[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
158 158  )))
159 159  )))
160 160  
GS-SecondCall.png
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