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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 13.7
edited by Christine Sklareski
on 2025/05/21 10:04
Change comment: There is no comment for this version
To version 2.4
edited by Christine Sklareski
on 2025/05/16 14:16
Change comment: There is no comment for this version

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Content
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5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 +Description area
12 12  )))
13 13  
14 14  
... ... @@ -27,75 +27,20 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
28 += Placing Calls =
31 31  
32 32  
33 -== Initiate a call: ==
34 -
35 -1. Pick up the handset
36 -1. Press the Speaker button on the phone
37 -1. Press the Speaker button on the touchscreen
38 -1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 -1. Press a name on a button box (speakerphone will engage if not using handset)
40 -
41 -== ==
42 -
43 -== Place Ringing Calls ==
44 -
45 -* **Place a ringing call to an internal extension:**
46 -** Initiate a call
47 -** Use the keypad to enter the extension
48 -** Press Audio call or Video call.
49 -*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 -*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 -** To disconnect the call, return the handset to the cradle.
52 -\\(% style="display:none" %)
53 -* **To place a call to an outside phone number**:
54 -** Initiate a call
55 -** Use the keypad to press 9 (to access the outside line)
56 -** Use the keypad to enter the external phone number
57 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 -** To disconnect the call, return the handset to the cradle.
59 -
60 -== ==
61 -
62 -== Place Emergency Calls ==
63 -
64 -* **To place an emergency 911 call:**
65 -** Pick up the handset or engage the speakerphone
66 -** Dial 911 or 9911 on the keypad.
67 -** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
69 -
70 -* **To place an internal emergency call to alert the office of an issue:**
71 -** Pick up the handset or engage the speakerphone
72 -** Dial your building's internal emergency extension on the keypad.
73 -** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
75 -
76 -== ==
77 -
78 -== Place Conference Calls ==
79 -
80 -* (((
81 -**To initiate a conference call **
82 -GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
83 -
84 -* Bring up the dial screen
85 -* Enter the extension number then press on it on the left panel of the screen
86 -* The extension will be added to the dialing field and users can dial another number
87 -* When all extensions have been entered, press "Audio Call" or "Video Call"
88 -
89 -
90 -
31 +* To place a ringing call to another internal extension
32 +* To place a call to an outside phone number
33 +* To place an emergency 911 call
34 +* To place a conference call
91 91  )))
92 -)))
93 93  
94 94  
95 95  
96 96  (% class="col-xs-12 col-sm-4" %)
97 97  (((
98 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
41 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
99 99  )))
100 100  )))
101 101  
... ... @@ -110,11 +110,7 @@
110 110  = Answering Calls =
111 111  
112 112  
113 -* Call ID will show who is calling
114 -* To answer a ringing call
115 -* To answer a second simultaneous call
116 -* To pick up a call ringing at another phone in your group
117 -* To send a ringing call to voicemail instead of answering
56 +Content 2
118 118  )))
119 119  
120 120  
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125 125  )))
126 126  )))
127 127  
128 -----
129 129  
130 -(% class="row" %)
131 -(((
132 -(% class="col-xs-12 col-sm-8" %)
133 -(((
134 -= Directory, Speed Dials, Favorites, and Button Boxes =
135 -
136 -
137 -* Directory
138 -* Speed Dials
139 -* Favorites
140 -* Button boxes
141 -)))
142 -
143 -
144 -
145 -(% class="col-xs-12 col-sm-4" %)
146 -(((
147 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
148 -)))
149 -)))
150 -
151 -
152 152  ----
153 153  
154 154  (% class="row" %)
... ... @@ -158,14 +158,8 @@
158 158  = Call Handling =
159 159  
160 160  
161 -* To transfer a call 
162 -** Blind transfer
163 -** Announced transfer
164 -* To transfer a call to voicemail
165 -** (((
166 -Press Transfer and then press * and then enter the extension to go to directly to VM
77 +Content 3
167 167  )))
168 -)))
169 169  
170 170  
171 171  
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176 176  )))
177 177  
178 178  
179 -----
180 180  
181 -(% class="row" %)
182 -(((
183 -(% class="col-xs-12 col-sm-8" %)
184 -(((
185 -= Pick up groups / Hunt groups / Monitored Extensions =
186 -
187 -
188 -* Pick up groups
189 -* Hunt groups
190 -* Monitored extensions
191 -)))
192 -
193 -
194 -
195 -(% class="col-xs-12 col-sm-4" %)
196 -(((
197 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
198 -)))
199 -)))
200 -
201 201  ----
202 202  
203 203  (% class="row" %)
... ... @@ -204,12 +204,10 @@
204 204  (((
205 205  (% class="col-xs-12 col-sm-8" %)
206 206  (((
207 -= Call History =
96 += Voicemail and Auto Attendant =
208 208  
209 209  
210 -* Find your call history
211 -* Manage call history
212 -* Place calls from call history
99 +Content 3
213 213  )))
214 214  
215 215  
... ... @@ -220,26 +220,7 @@
220 220  )))
221 221  )))
222 222  
223 -----
224 224  
225 -(% class="row" %)
226 -(((
227 -(% class="col-xs-12 col-sm-8" %)
228 -(((
229 -= Availability States =
230 -
231 -
232 -* Change availability state when OOO or In Meeting
233 -)))
234 -
235 -
236 -
237 -(% class="col-xs-12 col-sm-4" %)
238 -(((
239 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
240 -)))
241 -)))
242 -
243 243  ----
244 244  
245 245  (% class="row" %)
... ... @@ -246,14 +246,10 @@
246 246  (((
247 247  (% class="col-xs-12 col-sm-8" %)
248 248  (((
249 -= Checking Voicemail =
117 += Doorbells =
250 250  
251 251  
252 -* To access your voicemail box
253 -* To access your voicemail from another extension within the district
254 -* To access your voicemail from off site
255 -* Voicemail indicator
256 -* Voicemail to email
120 +Content 3
257 257  )))
258 258  
259 259  
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265 265  )))
266 266  
267 267  
132 +
268 268  ----
269 269  
270 270  (% class="row" %)
... ... @@ -274,11 +274,7 @@
274 274  = Phone Settings =
275 275  
276 276  
277 -* Disable tap sounds
278 -* Adjust volume:
279 -** Ringer volume
280 -** Call volume
281 -** Mute calls
142 +Content 3
282 282  )))
283 283  
284 284  
... ... @@ -290,7 +290,6 @@
290 290  )))
291 291  
292 292  
293 -
294 294  ----
295 295  
296 296  (% class="row" %)
... ... @@ -297,7 +297,7 @@
297 297  (((
298 298  (% class="col-xs-12 col-sm-8" %)
299 299  (((
300 -= Answering Doorbells =
160 += Section 3 =
301 301  
302 302  
303 303  Content 3
... ... @@ -311,26 +311,4 @@
311 311  )))
312 312  )))
313 313  
314 -
315 -----
316 -
317 -(% class="row" %)
318 -(((
319 -(% class="col-xs-12 col-sm-8" %)
320 -(((
321 -= All Call and Paging/Intercom =
322 -
323 -
324 -* Page within school
325 -* Page between buildings
326 -)))
327 -
328 -
329 -
330 -(% class="col-xs-12 col-sm-4" %)
331 -(((
332 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
333 -)))
334 -)))
335 -
336 336  
GS3350-CallScreen.png
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1 -XWiki.christine_sklareskietownschoolsorg
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