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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 12.2
edited by Christine Sklareski
on 2025/05/16 16:05
Change comment: There is no comment for this version
To version 17.6
edited by Christine Sklareski
on 2025/05/21 11:22
Change comment: There is no comment for this version

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29 29  (((
30 30  = **Place Calls** =
31 31  
32 +To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
32 32  
33 33  == Initiate a call: ==
34 34  
... ... @@ -41,36 +41,20 @@
41 41  == Place Ringing Calls ==
42 42  
43 43  * **Place a ringing call to an internal extension:**
44 -** **Handset**:
45 -*** Initiate a call
46 -*** Use the keypad to enter the extension
47 -*** Press Audio call or Video call.
48 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 -*** To disconnect the call, return the handset to the cradle.
51 -** **Speakerphone:**
52 -*** Press the Dial/Send button or the Speaker button
53 -*** Use the keypad to enter the extension
54 -*** Press Audio call or Video call.
55 -**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
56 -**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
57 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
45 +** Initiate a call
46 +** Use the keypad to enter the extension
47 +** Press Audio call or Video call.
48 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 +** To disconnect the call, return the handset to the cradle.
51 +\\(% style="display:none" %)
52 +* **To place a call to an outside phone number**:
53 +** Initiate a call
54 +** Use the keypad to press 9 (to access the outside line)
55 +** Use the keypad to enter the external phone number
56 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 +** To disconnect the call, return the handset to the cradle.
58 58  
59 -* **To place a call to an outside phone number**
60 -** **Handset**:
61 -*** Pick up the handset
62 -*** Use the keypad to press 9 (to access the outside line)
63 -*** Use the keypad to enter the external phone number
64 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
65 -*** To disconnect the call, return the handset to the cradle.
66 -** **Speakerphone:**
67 -*** Press the Dial/Send button or the Speaker button
68 -*** Use the keypad to press 9 (to access the outside line)
69 -*** Use the keypad to enter the external phone number
70 -*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
71 -*** To disconnect the call, press the Speaker button.
72 -
73 -
74 74  == Place Emergency Calls ==
75 75  
76 76  * **To place an emergency 911 call:**
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85 85  ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
86 86  ** To disconnect the call, return the handset to the cradle or press the Speaker button.
87 87  
73 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
74 +
75 +)))
76 +
77 +
78 +
79 +(% class="col-xs-12 col-sm-4" %)
80 +(((
81 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
82 +)))
83 +)))
84 +
85 +----
86 +
87 +(% class="row" %)
88 +(((
89 +(% class="col-xs-12 col-sm-8" %)
90 +(((
88 88  == Place Conference Calls ==
89 89  
90 90  * (((
91 -**To place a conference call**
94 +**To initiate a conference call from the dial screen:**
95 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
96 +
97 +* Bring up the dial screen
98 +* Enter the first extension number then press on it on the left panel of the screen
99 +* The extension will be added to the dialing field and users can dial another number
100 +* When all extensions have been entered, press "Audio Call" or "Video Call"
101 +
102 +
103 +**To initiate a conference call while on a phone call:**
104 +
105 +* When the phone is on the call screen, tap on the "Conference" button
106 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
107 +* After the call is established, the conference screen is brought up.
108 +* Tap the "Invite" button to add more members to the conference.
109 +
110 +
111 +**To initiate a conference call from the conference soft key:**
112 +
113 +* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
92 92  )))
115 +
116 +
93 93  )))
94 94  
95 95  
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96 96  
97 97  (% class="col-xs-12 col-sm-4" %)
98 98  (((
99 -[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
123 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
124 +
125 +
126 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
100 100  )))
101 101  )))
102 102  
103 103  
104 -
105 105  ----
106 106  
107 107  (% class="row" %)
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110 110  (((
111 111  = Answering Calls =
112 112  
139 +Caller ID will show who is calling.
113 113  
114 -* Call ID will show who is calling
115 -* To answer a ringing call
116 -* To answer a second simultaneous call
141 +* **To answer a single incoming call**:
142 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
143 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
144 +
145 +* **To answer a second simultaneous call**
146 +**
117 117  * To pick up a call ringing at another phone in your group
118 118  * To send a ringing call to voicemail instead of answering
119 119  )))
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122 122  
123 123  (% class="col-xs-12 col-sm-4" %)
124 124  (((
125 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
155 +[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
156 +
157 +[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
126 126  )))
127 127  )))
128 128  
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247 247  (((
248 248  (% class="col-xs-12 col-sm-8" %)
249 249  (((
250 -= Voicemail =
282 += Checking Voicemail =
251 251  
252 252  
253 253  * To access your voicemail box
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298 298  (((
299 299  (% class="col-xs-12 col-sm-8" %)
300 300  (((
301 -= Doorbells =
333 += Answering Doorbells =
302 302  
303 303  
304 304  Content 3
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