Wiki source code of Troubleshooting Common Chromebook Problems
Version 1.2 by tahje_wade on 2025/01/10 10:39
Hide last authors
author | version | line-number | content |
---|---|---|---|
![]() |
1.1 | 1 | Chromebook's issues are relatively simple to overcome. This guide will assist you with some of the most common issues found in daily Chromebook users. |
2 | |||
3 | === **Chromebook runs very slowly** === | ||
4 | |||
5 | **Step 1: **Press and Hold the Power button | ||
6 | |||
7 | **Step 2: **The screen dims, and a pop-up appears. Select "Shut down" to Power off. | ||
8 | |||
9 | **Step 3: **Press the Power button to turn it back on. | ||
10 | |||
11 | |||
12 | If that doesn't work, check for a system update. It will ask you to restart to complete the update. | ||
13 | |||
14 | **Step 1: **Select the system clock | ||
15 | |||
16 | **Step 2: **Select the Gear icon located at the bottom. This will take you to the settings. | ||
17 | |||
18 | **Step 3: **Either scroll down on the left and select "About ChromeOS" or enter "Update" in the search bar. | ||
19 | |||
20 | **Step 4: **Select "Check for updates". This checks for the latest ChromeOS version and installs any updates. | ||
21 | |||
22 | **Step 5: **Once the update is completed, select the Restart button to complete. | ||
23 | |||
24 | |||
25 | === **"ChromeOS is missing or damaged" Message** === | ||
26 | |||
![]() |
1.2 | 27 | Please create a [[Support Ticket >>https://etownschools.incidentiq.com/]] |