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Last modified by Christine Sklareski on 2025/07/18 09:48
From version 2.1
edited by Christine Sklareski
on 2025/07/18 09:48
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/07/18 09:41
Change comment: There is no comment for this version

Summary

Details

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Content
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5 5  = Purpose =
6 6  
7 7  
8 -Mosyle Manager's Self Service Portal allows end users to install, reinstall and update applications on their device without requiring IT intervention.
8 +Mosyle Manager's Self Service Portal allows end users to install, reinstall and update applications on their device without requiring IT interventions.
9 9  )))
10 10  
11 11  
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27 27  = Access Information =
28 28  
29 29  
30 -The Mosyle Manager app is installed on Mac devices and can be found in the Applications folder. View the User Guide below that shows where to locate the application.
30 +Content 2
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35 35  (% class="col-xs-12 col-sm-4" %)
36 36  (((
37 -
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
38 38  )))
39 39  )))
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48 48  = Support Contact =
49 49  
50 50  
51 -* [[EASD Tech Support>>http://support.etownschools.org/||rel="noopener noreferrer" target="_blank"]]
51 +Content 3
52 52  )))
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57 57  (((
58 -
58 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
59 59  )))
60 60  )))
61 61  
62 -----
63 63  
64 -(% class="row" %)
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67 -(((
68 -= User Guides =
69 69  
70 70  
71 -* [[Mosyle Manager Tipsheet>>https://scribehow.com/shared/Manager_Desktop_Application__4S6D0FdGRzu8AxnKPql3qA||rel="noopener noreferrer" target="_blank"]]
72 -)))
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81 -
82 -----
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86 -(% class="col-xs-12 col-sm-8" %)
87 -(((
88 -= Troubleshooting Steps =
89 -
90 -
91 -* Restart your computer
92 -* Contact Technology Support for assistance
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