Skip to Content
Last modified by Christine Sklareski on 2025/07/18 09:48
From version 1.9
edited by Christine Sklareski
on 2025/07/18 09:48
Change comment: There is no comment for this version
To version 1.3
edited by Christine Sklareski
on 2025/07/18 09:42
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -5,7 +5,7 @@
5 5  = Purpose =
6 6  
7 7  
8 -Mosyle Manager's Self Service Portal allows end users to install, reinstall and update applications on their device without requiring IT intervention.
8 +Mosyle Manager's Self Service Portal allows end users to install, reinstall and update applications on their device without requiring IT interventions.
9 9  )))
10 10  
11 11  
... ... @@ -27,7 +27,7 @@
27 27  = Access Information =
28 28  
29 29  
30 -The Mosyle Manager app is installed on Mac devices and can be found in the Applications folder. View the User Guide below that shows where to locate the application.
30 +Manager app is installed on your Mac device and can be found in the Application folder.
31 31  )))
32 32  
33 33  
... ... @@ -34,7 +34,7 @@
34 34  
35 35  (% class="col-xs-12 col-sm-4" %)
36 36  (((
37 -
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
38 38  )))
39 39  )))
40 40  
... ... @@ -48,7 +48,7 @@
48 48  = Support Contact =
49 49  
50 50  
51 -* [[EASD Tech Support>>http://support.etownschools.org/||rel="noopener noreferrer" target="_blank"]]
51 +* [[EASD Tech Support>>url:http://support.etownschools.org/]]
52 52  )))
53 53  
54 54  
... ... @@ -55,49 +55,12 @@
55 55  
56 56  (% class="col-xs-12 col-sm-4" %)
57 57  (((
58 -
58 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
59 59  )))
60 60  )))
61 61  
62 -----
63 63  
64 -(% class="row" %)
65 -(((
66 -(% class="col-xs-12 col-sm-8" %)
67 -(((
68 -= User Guides =
69 69  
70 70  
71 -* [[Mosyle Manager Tipsheet>>https://scribehow.com/shared/Manager_Desktop_Application__4S6D0FdGRzu8AxnKPql3qA||rel="noopener noreferrer" target="_blank"]]
72 -)))
73 73  
74 74  
75 -
76 -(% class="col-xs-12 col-sm-4" %)
77 -(((
78 -
79 -)))
80 -)))
81 -
82 -----
83 -
84 -(% class="row" %)
85 -(((
86 -(% class="col-xs-12 col-sm-8" %)
87 -(((
88 -= Troubleshooting Steps =
89 -
90 -
91 -* Restart your computer
92 -* Contact Technology Support for assistance
93 -)))
94 -
95 -
96 -
97 -(% class="col-xs-12 col-sm-4" %)
98 -(((
99 -
100 -)))
101 -)))
102 -
103 -